FAQ English

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141～150件（全250件）

If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
What is the purpose of changing the billing origin to NTT FINANCE?
The purpose is to meet the needs of customers who want to combine individual bills from each communications company into one bill and to meet the needs of each communications co...
When is the bank account deduction date?
There are 6 different billing periods for each communications company. Therefore, the dates could be one of the followings: the 5th, 10th, 15th, 20th, 25th, or the end of each m...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
What is the difference between "Omatome Seikyu Service (combined billing method)" and "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）"?
"Omatome Seikyu Service (combined billing method)" is our combined billing service. We combine charges of each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Commun...
I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...
What are the differences between "e-billing" service of NTT docomo, "@Billing" service of NTT EAST, "My Billing" service of NTT WEST, "OCN my page" service of NTT Communications and "Web Billing" service?
You can check the charge amount and breakdowns of each communications company on web services provided by the companies. For the charge amount and breakdowns charged by NTT FIN...
Can I pay my "Omatome Seikyu Service (combined billing method)" bills at a convenience store or at a bank?
You can pay your bill of "Omatome Seikyu Service (combined billing method)" as well as other communications company. How and where you can make a payment by the bills are as fo...
Do I ever get a notification regarding second deduction?
We are afraid that we won't send any notice for the second deduction. We deduct charges 15 days after the due date (if the date falls on Saturdays, Sundays and public holidays,...
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...

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