FAQ English

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141～150件（全250件）

Which communications companies are capable of "Omatome Seikyu Service (combined billing method)"?
The communications companies that are capable of "Omatome Seikyu Service (combined billing method)" are NTT docomo, NTT EAST, NTT WEST, NTT Communications. However, only if we ...
The display shows "Omatome Seikyu Service (combined billing method) has already been registered." on the online application screen for "Omatome Seikyu Service"
If the line has already been registered with "Omatome Seikyu Service (combined billing method)," you can't make a new application with the line. If you want to add a line, pl...
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...
Can I register the billing address as my address on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is possible to apply with the billing address, but we may contact you to confirm the data you filled in.
I'm using "Omatome Seikyu Service (combined billing method)." How can I get the issuing fee waived?
To get the issuing fee waived, you need to make procedures to stop issuing the paper statements with each communications company, which provides you with the main line of "Omato...
What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...
What does tax classification mean in the billing?
It is a calculation method of consumption tax equivalent amounts. - Summed: to calculate tax on the sum of the items. - Individual: to calculate tax on each one of the items. ...
Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
If I change "d account," would I not be able to use "Web Billing" anymore?
Even if you change "d account," you would be able to use "Web Billing" with the revised "d account."
When am I going to get the last bill for my contract after cancellation?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, suspen...

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