FAQ English

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141～150件（全250件）

The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
Can you reissue the "receipt" to submit to the tax office for tax return purpose?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months on your own from the top screen after you logged in. * In t...
When "Omatome Seikyu Service (combined billing method)" is applied, will there be a second account deduction?
Even when "Omatome Seikyu Service (combined billing method)" is applied, we will make the second account deduction approximately 15 days after the due date.
Right now, my registered banks (bank account numbers) are different for each of the NTT Group companies. When I start using "Omatome Seikyu Service (combined billing method)," how is my payment method going to change?
The bank account of the main line of "Omatome Seikyu Service (combined billing method)" will be used after the payment method of the main line is applied once an application for...
What does "Saiken-Jouto (transfer of receivables)" mean?
We charge customers for monthly fees transferred by each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Communications) as our own receivables.
What happens to "Web Billing" if I partially terminate (suspend or cancel) the multiple lines registered at "Web Billing"?
You can use "Web Billing" for 480 days after the cancellation for the suspended or cancelled lines. For the multiple lines registered with "Web Billing" under the same ID/passw...
What should I be aware of when cancelling "Omatome Seikyu Service (combined billing method)"?
If you cancel "Omatome Seikyu Service (combined billing method)," the payment method and the billing address will basically be the previously registered ones with the communicat...
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
Can I divide my "Omatome Seikyu Service (combined billing method)" charge for each company?
You can't divide the combined charge by "Omatome Seikyu Service (combined billing method)" for each company. Please make the payment as "Omatome Seikyu Service" charges.
I don't want to have my fees deducted from my bank account this month.
Basically, we can't stop automatic deduction. But if you have some reasons to make such request, please contact us. *Click "here" for the contact desk. Depending on when you c...

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