Billing Service

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件名 After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
回答

If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and detailed charges with the bills of the main line of "Omatome Seikyu Service (combined billing method)" and send it by one envelope to the billing addresses of the main line of "Omatome Seikyu Service."


However, if the payment method of the main line of "Omatome Seikyu Service" is credit card or bank account deduction without "notification of bank account deduction," even if each communications company has been sending the statement of call history and detailed charges with their bills, those are not going to be sent to you anymore, following the acceptance in your application for "Omatome Seikyu Service."


If needed, please check web services of each communications company.


In order to receive the statement of call history and detailed charges by post, please make the application to each communications company (issuing fees will be needed).


*Click "here" for the contact desks of each communications company.

カテゴリ よくあるご質問 > FAQ for foreigners > FAQ English
関連FAQ I have multiple lines of NTT docomo's mobile phone (mobile phones, docomo Hikari or etc.). Can I apply for "Omatome Seikyu Service (combined billing method)"?
While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
After "Omatome Seikyu Service (combined billing method)" starts, can I check my call history and detailed charges of my phone calls on "Web Billing"?
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