Billing Service

ホーム > お問合せ > よくあるご質問 > 内容参照
検索結果詳細
件名 What number should I call in order to make an inquiry from abroad (out of Japan)?
回答

Please call at "+81-3-5463-3582" (pay call) for inquiries from abroad.

When you call at the number, you need to select the number by following the automatic guidance.


Working hours (Japan time zone) are as follows.

- Inquiries for charges of NTT docomo

   Working hours: 9:00 am to 8:00 pm seven days a week


- Inquiries for charges of Omatome Seikyu Service for NTT EAST/NTT WEST/NTT Communications

- Inquiries and applications for Omatome Seikyu Service

- Inquiries and applications for Web Billing

   Working hours: 9:00 am to 5:00 pm Mondays to Fridays (closed on public holidays and during the year-end and New Year holidays (12/29-1/3))

カテゴリ よくあるご質問 > FAQ for foreigners > FAQ English
関連FAQ While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
参考になりましたか?