I can't input the 13-digit customer number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
回答
Please input the number on the first line of the section "お客様電話番号等 (customer's phone numbers)" on the bills.
After selecting the communications company in the field of phone number on the online application screen, point a cursor at the number inputting field and the details pops up on the screen for reference.