Billing Service

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件名 I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
回答

Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing."

The system recognizes the capital/lower-case you input for the login ID/password.

Please make sure you input in capital or lower-case.

If you can't solve the error, please contact the following "Web Billing contact desk."


Web Billing contact desk 0800-333-0030

Working hours: 9:00 am to 5:00 pm Mondays to Fridays (closed on public holidays and during the year-end and New Year holidays (12/29 - 1/3))


 * A call from the contract holder is required.

 * Please make sure you are calling the correct number. The number is available from mobile phones and PHS.

 * Some IP phones may not be able to call the number. If that is the case, please call from a general landline, Hikari phone or mobile phone.

カテゴリ よくあるご質問 > FAQ for foreigners > FAQ English
関連FAQ Can I apply my sub-line of "Omatome Seikyu Service (combined billing method)" for "Web Billing"?
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
After "Omatome Seikyu Service (combined billing method)" starts, can I check my call history and detailed charges of my phone calls on "Web Billing"?
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