FAQ English

並び替え：

1～10件（全250件）

After "Omatome Seikyu Service (combined billing method)" starts, does the due date for the bill change?
The due date will be that of the main line of "Omatome Seikyu Service (combined billing method)" that you designated. If the "Omatome Seikyu Service" includes a NTT docomo line...
I received a paper bill because the second deduction failed. How can I pay with this bill?
When you couldn't pay by the second deduction, we issue the paper bill.Where and how you can make a payment by the paper bill are as follows.- Payment at our designated convenie...
Right now, I pay my monthly bills with my d card from docomo.
Even after submitting your application for "Omatome Seikyu Service (combined billing method)," you can continue to use d card payments.
If my payment is overdue, do I have to pay the delayed interest later on?
You may be charged the delayed interest for late payment for the period from the next day of the due date to one day before the payment.The annual rate of delayed interest is ma...
I applied for credit card payment. When is it going to be activated?
It takes approximately one or two months to activate the credit card payment after your application. Until then, the current payment method will continue. You can check your tim...
How can I pay my fees at a docomo shop?
If you want to pay the services other than NTT docomo (NTT EAST, NTT WEST, NTT Communications), you need to bring the paper bill to a docomo shop. If you want to pay NTT docomo...
I applied for bank account deduction. When is it going to be activated?
It takes approximately one to two months (In the case of NTT Communications, it takes approximately two to three months.) to activate the bank account deduction after your appli...
I lost my bills. What can I do?
Even if you lost your bill, you can pay one of the following ways. - Payment by credit card on "Web Billing" - "Pay-easy payment" at an ATM at the post office and some financi...
I got a letter from NTT FINANCE saying "request for payment (notice of service suspension)." Where can I pay with this notice?
When you want to pay by a "request of payment (suspension notice)" with a bar code, where and how you can make a payment are as follows.- Payment at our designated convenience s...
I got a notice saying that the second deduction failed. When is my internet going to be suspended?
Please check our notice we send for suspension date. When you couldn’t pay by the second time deduction, where and how you can make a payment by the bill we issued are as follo...

よくあるご質問

FAQ English

キーワードから探す

カテゴリで絞り込む

よく検索されるキーワード