FAQ English

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11～20件（全250件）

There is a bill from a collection agency. How can I know its contact number?
You can check the billing company name of the collection agency on the "billing breakdowns" (for Web Billing users, [詳細内訳 (the detailed breakdowns)] on the screen) included ...
I applied for credit card payment. When is it going to be activated?
It takes approximately one or two months to activate the credit card payment after your application. Until then, the current payment method will continue. You can check your tim...
I want to pay by credit card or "Pay-easy" service on "Web Billing." Is it possible any time?
Except for the following maintenance periods, you can use it at any time. [Details of the maintenance periods] Period you can't pay by credit card. - 10:30 pm to 8:30 am (nex...
Right now, I pay my monthly bills with my d card from docomo.
Even after submitting your application for "Omatome Seikyu Service (combined billing method)," you can continue to use d card payments.
What can I do when I can't find my address from the address list in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
If you can't find your address from the list, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hours: 9:...
After I start to get paper bills (notification of bank account deduction etc.) from NTT FINANCE, am I still going to receive paper bills at the same timing?
It could be approximately one to three days later than the communications company's issuing date as we issue the bill (notification of bank account deduction etc.) after each co...
What is the billing number for NTT Communications to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for NTT Communication billing number. The number is written in the section of "お客様電話番号等 (customer's ph...
Where can I pay the bills for the communications fees issued by NTT FINANCE?
Where and how you can make a payment by the paper bill are as follows. - Payment by credit card on "Web Billing" * Click "here" for the details and application for "Web Billi...
When I want to cancel an optional service, suspend the line, cancel the contract, or change the contract holder, where should I contact?
Please contact the service desk of each communications company. Click "here" for application / inquiries for each communications company. Procedures should be made with each c...
Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...

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