FAQ English

並び替え：

11～20件（全250件）

I want to pay by credit card or "Pay-easy" service on "Web Billing." Is it possible any time?
Except for the following maintenance periods, you can use it at any time. [Details of the maintenance periods] Period you can't pay by credit card. - 10:30 pm to 8:30 am (nex...
I received a paper bill because the second deduction failed. How can I pay with this bill?
When you couldn't pay by the second deduction, we issue the paper bill.Where and how you can make a payment by the paper bill are as follows.- Payment at our designated convenie...
What is the billing number for NTT Communications to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for NTT Communication billing number. The number is written in the section of "お客様電話番号等 (customer's ph...
Regarding chat support with the operator, what should I be aware of?
Please note the following points for chat support with the operator. 1 We do not ask for any personal information on the chatting screen. 2 The chat support is only in Japanes...
When the main line for "Omatome Seikyu Service (combined billing method)" is credit card payment, could you send me the "notification of charges" at my request?
If your main line is NTT docomo, we will issue a "notification of charges" with 110 yen issuing fee (per month/after tax) at your request. Please make the request by the followi...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
After I start to get paper bills (notification of bank account deduction etc.) from NTT FINANCE, am I still going to receive paper bills at the same timing?
It could be approximately one to three days later than the communications company's issuing date as we issue the bill (notification of bank account deduction etc.) after each co...
What number should I call in order to make an inquiry from abroad (out of Japan)?
Please call at "+81-3-5463-3582" (pay call) for inquiries from abroad. When you call at the number, you need to select the number by following the automatic guidance. Working ...
I'm going to move. What is the procedure for my phone service?
You need to make the procedure with each communications company. For the details, please contact each communications company. Please check the websites of each communications c...
The ID/password of "Web Billing" input is complicated and difficult. Couldn't you make it easier?
We issue the initial ID/password for the customers at first and then the user changes the ID/password of his/her own choice after login, which is a general way. The initial ID/p...

よくあるご質問

FAQ English

キーワードから探す

カテゴリで絞り込む

よく検索されるキーワード