FAQ English

並び替え：

101～110件（全250件）

Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
Please guide me through the "Web Billing" screen and how to use it.
On our website, there are "Web Billing trial version" and "Web Billing User Guide" that have instructions and screenshots of the "Web Billing." "Web Billing" User Guide"Web Bil...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT EAST (or NTT WEST). (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT EAST (or NTT WEST), which provides you with the main line of "Om...
If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
I don't want to have my fees deducted from my bank account this month.
Basically, we can't stop automatic deduction. But if you have some reasons to make such request, please contact us. *Click "here" for the contact desk. Depending on when you c...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
How can I change the billing address (receiver's name)?
For inquiries and requests for changing billing addresses, please contact each communications company and request for it. (For Omatome Seikyu Service (combined billing method) ...
I can't log in to the Web Billing screen as it is not displayed.
When you can't log in to the Web Billing screen as it is not displayed, one of followings might work out the error. - Restart the browser in use: end the browsing software an...
I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...

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