FAQ English

並び替え：

101～110件（全250件）

Until when can I check "Web Billing" after I change the registered mobile phone carrier company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
I can't input the 13-digit customer number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the number on the first line of the section "お客様電話番号等 (customer's phone numbers)" on the bills. After selecting the communications company in the field of p...
How many lines at maximum can I apply for "Web Billing"?
The limit for the number of lines to register with "Web Billing" is up to 200 lines. With just one login, you can check the charges and breakdowns per line. If you are in use ...
How can I change the billing address (receiver's name)?
For inquiries and requests for changing billing addresses, please contact each communications company and request for it. (For Omatome Seikyu Service (combined billing method) ...
How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
Which lines can I register for "Web Billing"?
You can register the lines we charge for your usage fee: NTT docomo, NTT EAST, NTT WEST, NTT Communications. You can't register lines which have been suspended or cancelled.
What can I do when I can't find my address from the post code in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
If you can't find your address from the post code, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hour...
What is the 11-digit number indicated in the "Okyakusama Denwa Bango (customer telephone no.)" section starting with COP or F on the paper statements (notification of bank account deduction etc.) issued by NTT FINANCE?
It is the billing number for charges of "docomo Hikari" provided by NTT docomo.
I don't know the internet number to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the 10-digit number starting from "0," "6," "7," "8" for OCN number of NTT Communications. You can find the number written on your bills as "お客様電話番号等 (custo...
If I change (transfer) the contract holder's name for the registered line with "Web Billing," what happens to "Web Billing"?
"Web Billing" registered by the previous contract holder's name will automatically be cancelled and you can't use it. Please apply for "Web Billing" newly from a new contract ...

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