FAQ English

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111～120件（全250件）

I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...
Can I apply my sub-line of "Omatome Seikyu Service (combined billing method)" for "Web Billing"?
Please register the main line with "Web Billing." Then you can check the total amount of charges, each charge of lines (per phone number) and breakdowns for all lines under th...
What happens to "Web Billing" if I partially terminate (suspend or cancel) the multiple lines registered at "Web Billing"?
You can use "Web Billing" for 480 days after the cancellation for the suspended or cancelled lines. For the multiple lines registered with "Web Billing" under the same ID/passw...
What is the "SKY Perfect JSAT facility usage registration charge/facility usage charge" in the billing breakdowns?
The "SKY Perfect JSAT facility usage registration charge/facility usage charge" is the usage charge for "FLET'S TV" provided by NTT EAST or WEST. It is different from charges fo...
After cancelling "Omatome Seikyu Service (combined billing method)," what will happen to the issuing fee charged for paper bills etc.?
If the issuing fee was not charged through "Omatome Seikyu Service (combined billing method)," the main line (parent number) is not going to be charged for the issuing fee even ...
Regarding "Point no Oshirase (notifications of points)" written on the NTT docomo's bill, will it be printed on the "Omatome Seikyu Service (combined billing method)" bill as well?
After "Omatome Seikyu Service (combined billing method)" starts, it will be printed in the breakdown section of NTT docomo charge. *Click "here" for the image of our bill.
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...

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