FAQ English

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111～120件（全250件）

I don't know the internet number to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the 10-digit number starting from "0," "6," "7," "8" for OCN number of NTT Communications. You can find the number written on your bills as "お客様電話番号等 (custo...
How can I change the billing address (receiver's name)?
For inquiries and requests for changing billing addresses, please contact each communications company and request for it. (For Omatome Seikyu Service (combined billing method) ...
Can I make a payment on "Web Billing" by my debit card as well?
For a debit card of "VISA," "JCB," you can use them for your communication charge payment. * "AMERICAN EXPRESS," "DINERS" are not applicable. * "J-Debit" is not available for ...
What are these "katagaki (additional information to identify an address),　tatemonomei (building name), heya bango nashi (no room number)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box if you don't have katagaki (additional information to identify an address), tatemonomei (building name), heya bango (room number).
Until when can I check "Web Billing" after I change the registered landline phone service company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
I want to change my bank account to another bank account.
If you want to change your registered bank information or account number, you need to make a procedure just like a new application. For applications and inquiries in regard to c...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
Can I pay by "Web Billing"?
For customers with paper bill payment for monthly charge, credit card or "Pay-easy payment" by "Web Billing" is available. Also, for customers with bank account deduction, we i...
Do we still receive "Seikyu gaku Oshirase email (billing amount notification email)" after cancelling "Web Billing"?
As for the cancelled line of "Web Billing," you will not receive "Seikyu gaku Oshirase email (billing amount notification email)" right after the cancellation. If "Web Billing"...
If I change my "Web Billing" login ID/password, would I not be able to log in to "d account"?
Even if you change your "Web Billing" login ID/password, you can continue to use "Web Billing" with "d account" without any changes.

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