FAQ English

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111～120件（全250件）

I want to know how to input the sub-line number on the online application for "Omatome Seikyu Service (combined billing method)."
After inputting in the field "おまとめ請求代表回線 (the main line of "Omatome Seikyu Service (combined billing method)," please select the communications company from the pull-d...
Regarding chat support with the operator, what are the system requirements you recommend?
Please read down below about the service details and system requirements in order to have an operator chat support. ◆Service details Professional operators will help you out...
How many lines at maximum can I apply for "Web Billing"?
The limit for the number of lines to register with "Web Billing" is up to 200 lines. With just one login, you can check the charges and breakdowns per line. If you are in use ...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT docomo. (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT docomo, which provides you with the main line of "Omatome Seikyu...
Until when can I check "Web Billing" after changing the registered line at "Web Billing" to "Hikari Collaboration model"?
For 480 days after the change, you can use "Web Billing." Regarding the FLET'S Hikari usage fee, if there are charges from us after you change to "Hikari Collaboration model"...
Is the paper bill issuing fee charged even after I apply for "Omatome Seikyu Service (combined billing method)"?
The issuing fee of the paper bills depends on the regulations that have been set by the communications company of the main line of "Omatome Seikyu Service (combined billing meth...
Does the contract holder of the main line have to make all the payments included in "Omatome Seikyu Service (combined billing method)"?
We ask the contract holder of the main line to make all the payments included in "Omatome Seikyu Service (combined billing method)" by the due date. However, each contract hold...
Is there a limit to the number of contracts I can apply for "Omatome Seikyu Service (combined billing method)"?
The limit for "Omatome Seikyu Service (combined billing method)" is up to 1,000 charges and up to 100,000 lines. When you use "Ikkatsu Seikyu Service (single billing service)" o...
Until when can I check "Web Billing" after I change the registered landline phone service company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
How long after the payment can we start copying the "payment certificate "or "usage fee statement" at "Web Billing"?
The timing we update the payment certificate and usage billing statement that you can print out at "Web Billing" is as follows. In the case of paper bills If you pay by credit...

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