FAQ English

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111～120件（全250件）

Can I pay with credit card or by "Pay-easy" even it is after the due date?
You can pay with credit card or by "Pay-easy" even after the due date as long as you can use "Web Billing."
I received the bill for my old number. What is this?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, or whe...
What should I do in order to change the payment method to bank account deduction or credit card payment?
Please apply / make inquiries to the communications companies to apply for the payment method change. *Click "here" for the contact desks of each communications company.
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and det...
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
Is it possible to have NTT FINANCE sending the "notification about the completion of procedures for Omatome Seikyu Service (combined billing method)" to my desired address?
As a general rule, we send the notification to the contract holder of the main line. As far as "Omatome Seikyu Service (combined billing method)" goes, we won't send the notifi...
Do I get any discount services (ex: Group phone call discount) when I apply for "Omatome Seikyu Service (combined billing method)"?
We are afraid that there is no discount service with an application for "Omatome Seikyu Service (combined billing method)."
What does tax classification mean in the billing?
It is a calculation method of consumption tax equivalent amounts. - Summed: to calculate tax on the sum of the items. - Individual: to calculate tax on each one of the items. ...
How long after the payment can we start copying the "payment certificate "or "usage fee statement" at "Web Billing"?
The timing we update the payment certificate and usage billing statement that you can print out at "Web Billing" is as follows. In the case of paper bills If you pay by credit...
Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...

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