FAQ English

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121～130件（全250件）

I got a notice saying that the second deduction failed. When is my internet going to be suspended?
Please check our notice we send for suspension date. When you couldn’t pay by the second time deduction, where and how you can make a payment by the bill we issued are as follo...
I want to know how to cancel the "Ikkatsu Soufu (bundling mail service)" when I apply for "Omatome Seikyu Service (combined billing method)."
When you want to cancel the "Ikkatsu Soufu Service (bundling mail service)" with application for "Omatome Seikyu Service (combined billing method)," we will make the procedure f...
Can I pay with credit card or by "Pay-easy" even it is after the due date?
You can pay with credit card or by "Pay-easy" even after the due date as long as you can use "Web Billing."
Do we still receive "Seikyu gaku Oshirase email (billing amount notification email)" after cancelling "Web Billing"?
As for the cancelled line of "Web Billing," you will not receive "Seikyu gaku Oshirase email (billing amount notification email)" right after the cancellation. If "Web Billing"...
I want to know how much I have to pay for this month.
After starting "Web Billing," you can check the billing amount online at any time. You can check the billing breakdowns for the past four months and the billing amount for the ...
How can I add the lines for "Web Billing"?
Please log in to "Web Billing" and press the button [Ｗｅｂビリング対象回線追加変更 (add and change the lines for Web Billing)] on the left of the screen. When you add lines, m...
When my payment method is a bank account deduction and the deduction fails three times in a row, it will be changed to a paper bill payment. Is it going to be the same for "Omatome Seikyu Service (combined billing method)" as well?
"Omatome Seikyu Service (combined billing method)" will also be changed to a paper bill payment. However, if the deduction fails three times in a row (three months), it will be...
In what situations do I need an application form for "Omatome Seikyu Service (combined billing method)"?
Please apply by the form in the case of the followings. - When you apply for "Omatome Seikyu Service (combined billing method)" for charges whose contract holders are different...
Can I apply for "Omatome Seikyu Service (combined billing method)" for both individual contract(s) and corporate contract(s)?
If the individual is one of the corporate active executives, he/she can apply. However, the application should be made by the form. Click "here" to request to mail the applica...
The display shows "Please register the main line if you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...

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