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FAQ English

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121～130件（全250件）

How can I input a double-byte character on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It will automatically be converted to a double-byte character. Please input as it is.
Can I input the alphabets as they are on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input the alphabets as they are.
What happens to "Web Billing" if I partially cancel the multiple lines registered at "Web Billing"?
As for the line you cancelled from "Web Billing", you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
Do we still receive "Seikyu gaku Oshirase email (billing amount notification email)" after cancelling "Web Billing"?
As for the cancelled line of "Web Billing," you will not receive "Seikyu gaku Oshirase email (billing amount notification email)" right after the cancellation. If "Web Billing"...
What is the 10-digit number starting from "00" or "01" printed on paper bills (notification of bank account deduction, etc.) as "Okyakusama Denwa Bango tou (or customer billing number)"?
The numbers starting from "00" or "01" are your own 10-digit billing number for the charge for FLET'S services of NTT EAST / NTT WEST, or Hikari Denwa (Hikari phones) or your ow...
From when can I check my billing information on "Web Billing"?
You can check approximately two weeks before the due date. For customers who have registered "Seikyu gaku Oshirase email (billing amount notification email)" service, we will s...
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
What should I input when I don't have a division name for a corporate contract on the online application screen for "Omatome Seikyu Service (combined billing method)"?
If you don't have a division name, please input "none."
When I need to reissue the bill of "Omatome Seikyu Service (combined billing method)," are you going to charge me the issuing fee?
When we reissue the bill, we are not going to charge the issuing fee again. Without the paper bill, you can pay by the following ways. - Payment by credit card on "Web Billing"...

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