FAQ English

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131～140件（全250件）

What can I do if I don't have a daytime contact number for "Omatome Seikyu Service (combined billing method)" or "Web Billing" online application screen?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
Can I input the alphabets as they are on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input the alphabets as they are.
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT EAST (or NTT WEST). (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT EAST (or NTT WEST), which provides you with the main line of "Om...
How can I change the billing address (receiver's name)?
For inquiries and requests for changing billing addresses, please contact each communications company and request for it. (For Omatome Seikyu Service (combined billing method) ...
If the "Web Billing" login ID/password is locked, can I log in with "d account"?
If the "Web Billing" login ID/password is locked, you can't log in with "d account." In case of an incorrect password, if you have your registered email address to reissue pass...
If I change "d account," would I not be able to use "Web Billing" anymore?
Even if you change "d account," you would be able to use "Web Billing" with the revised "d account."
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
After "Omatome Seikyu Service (combined billing method)" starts, does the due date for the bill change?
The due date will be that of the main line of "Omatome Seikyu Service (combined billing method)" that you designated. If the "Omatome Seikyu Service" includes a NTT docomo line...
Right now, my registered banks (bank account numbers) are different for each of the NTT Group companies. When I start using "Omatome Seikyu Service (combined billing method)," how is my payment method going to change?
The bank account of the main line of "Omatome Seikyu Service (combined billing method)" will be used after the payment method of the main line is applied once an application for...

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