FAQ English

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131～140件（全250件）

Right now, my registered banks (bank account numbers) are different for each of the NTT Group companies. When I start using "Omatome Seikyu Service (combined billing method)," how is my payment method going to change?
The bank account of the main line of "Omatome Seikyu Service (combined billing method)" will be used after the payment method of the main line is applied once an application for...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive "Seikyu gaku Oshirase email (billing amount notification email)"?
Please log in to "Web Billing" and register "Seikyu gaku Oshirase email (billing amount notification email)" service.　Then the service will be available. In the case of "Omato...
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...
I can't select NTT docomo in the field "代表回線以外 (except the main line)" on the online application screen for "Omatome Seikyu Service (combined billing method)."
You can't register NTT docomo lines as sub-lines with "Omatome Seikyu Service (combined billing method)." If you have multiple docomo lines, please apply for "Ikkatsu Seikyu Ser...
What are these "katagaki (additional information to identify an address),　tatemonomei (building name), heya bango nashi (no room number)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box if you don't have katagaki (additional information to identify an address), tatemonomei (building name), heya bango (room number).
What does this "unrefundable amount for this month" mean in the billing statement section?
It indicates there is a refund due to double payments or other reasons. We put down the amount for refund on the statement.
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
Is it possible to have NTT FINANCE sending the "notification about the completion of procedures for Omatome Seikyu Service (combined billing method)" to my desired address?
As a general rule, we send the notification to the contract holder of the main line. As far as "Omatome Seikyu Service (combined billing method)" goes, we won't send the notifi...
What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...

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