FAQ English

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141～150件（全250件）

Does the contract holder of the main line have to make all the payments included in "Omatome Seikyu Service (combined billing method)"?
We ask the contract holder of the main line to make all the payments included in "Omatome Seikyu Service (combined billing method)" by the due date. However, each contract hold...
Can I use "Omatome Seikyu Service (combined billing method)" for the fee charged from NTT Communications once every two months, such as OCN services fee?
If the bill is issued by us, you will be able to apply for "Omatome Seikyu Service (combined billing method)." If we charge you only for OCN services, we may charge you once ev...
I can't input my 11-digit mobile phone number as the sub-line number is 10-digit on the online application screen for "Omatome Seikyu Service (combined billing method)."
You can't register NTT docomo lines as sub-lines with "Omatome Seikyu Service (combined billing method)." If you have multiple docomo lines, please apply for "Ikkatsu Seikyu Ser...
I can't input the 13-digit customer number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the number on the first line of the section "お客様電話番号等 (customer's phone numbers)" on the bills. After selecting the communications company in the field of p...
I don't know the number for the registration on the online application screen for" Omatome Seikyu Service (combined billing method)" or "Web Billing."
After selecting the communications company in the field of phone number on the online application screen, point a cursor at the number inputting field and the details pops up on...
Can I pay by "Web Billing"?
For customers with paper bill payment for monthly charge, credit card or "Pay-easy payment" by "Web Billing" is available. Also, for customers with bank account deduction, we i...
Until when can I check "Web Billing" after I change the registered landline phone service company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive "Seikyu gaku Oshirase email (billing amount notification email)"?
Please log in to "Web Billing" and register "Seikyu gaku Oshirase email (billing amount notification email)" service.　Then the service will be available. In the case of "Omato...

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