FAQ English

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151～160件（全250件）

I don't know the post code for my address to fill in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please search the address from the address list by pressing the button [住所リストから住所検索 (to search address from the address list)].
I can't input the number starting from "N" in the field of the phone number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
The 10-digit number starting from "N" is the contract number for OCN service of NTT Communications. You can't apply for "Omatome Seikyu Service (combined billing method)" or "We...
What happens to "Web Billing" if I partially terminate (suspend or cancel) the multiple lines registered at "Web Billing"?
You can use "Web Billing" for 480 days after the cancellation for the suspended or cancelled lines. For the multiple lines registered with "Web Billing" under the same ID/passw...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
Please guide me through the "Web Billing" screen and how to use it.
On our website, there are "Web Billing trial version" and "Web Billing User Guide" that have instructions and screenshots of the "Web Billing." "Web Billing" User Guide"Web Bil...
Where should I contact in order to ask about my call history and detailed charges?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
Can I pay by "Pay-easy" even if I use "Omatome Seikyu Service (combined billing method)"?
"Pay-easy" payment is available for those who use "Omatome Seikyu Service (combined billing method)."
After "Omatome Seikyu Service (combined billing method)" starts, can I check the billing breakdowns on "Web Billing"?
You can check the total amount of charges, each charge of lines (per phone number) and breakdowns on "Web Billing." With the application for "Omatome Seikyu Service (combined b...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...

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