FAQ English

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151～160件（全250件）

I tried to make a payment using credit card on "Web Billing" but I can't go on to the next step from "Goriyoujou no Chui (precautions on use)."
Please check if you have other payment screens opened. Also, make sure you uncheck the blocking pop-up screens for web browser. If the blocking pop-up screen is set, you may no...
Regarding my monthly payment with the credit card, is there a designated card brand?
Available credit card brands are as follows. -"VISA" -"MasterCard" -"JCB" -"AMERICAN EXPRESS" -"DINERS" Also, if your payment method is a paper bill, you will be a...
I'm using "Ikkatsu Soufu (bundling mail)" service. Can I still use "Omatome Seikyu Service (combined billing method)"?
If you are in use of "Ikkatsu Soufu (bundling mail)" service, we will cancel the "Ikkatsu Soufu" service when you apply for "Omatome Seikyu Service (combined billing method)." W...
Is it okay if I receive the registration form for bank account deduction from the communications company?
The automatic deduction information with the mailing address information belongs to your communications company.The registration form should be sent to the communications compan...
What can I do if I don't have a daytime contact number for "Omatome Seikyu Service (combined billing method)" or "Web Billing" online application screen?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
Can I input my mobile phone number as my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input your mobile phone number as your contact number.
I don't know the number for the registration on the online application screen for" Omatome Seikyu Service (combined billing method)" or "Web Billing."
After selecting the communications company in the field of phone number on the online application screen, point a cursor at the number inputting field and the details pops up on...
What happens to "Web Billing" if I cancel the registered line with "Web Billing"?
After the registered line was cancelled for suspension or cancellation, you can use "Web Billing" for 480 days after the cancellation. For the multiple lines registered with "W...
Where is "your designated convenience store"?
Our designated convenience stores are as follows. Note) You can pay our bill within approximately 60 days after the due date. You can't pay if the amount of the bill is mo...
Is there a limit to the number of contracts I can apply for "Omatome Seikyu Service (combined billing method)"?
The limit for "Omatome Seikyu Service (combined billing method)" is up to 1,000 charges and up to 100,000 lines. When you use "Ikkatsu Seikyu Service (single billing service)" o...

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