FAQ English

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151～160件（全250件）

The display shows "Please confirm the name and contact number" on the online application screen for "Omatome Seikyu Service (combined billing method)."
The line you are trying to register with "Omatome Seikyu Service (combined billing method)" is the line billed by us? After selecting the communications company in the field o...
Do I have to input "heya bango (room number) in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the address in the same way as you did with the communications company.
What is the "banchi gou nashi (no land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box if you don’t have banchi gou (land number and land number extension).
Where should I contact in order to ask about my call history and detailed charges?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
Can I input my mobile phone number as my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input your mobile phone number as your contact number.
I don't know the post code for my address to fill in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please search the address from the address list by pressing the button [住所リストから住所検索 (to search address from the address list)].
What happens to "Web Billing" if I cancel the registered line with "Web Billing"?
After the registered line was cancelled for suspension or cancellation, you can use "Web Billing" for 480 days after the cancellation. For the multiple lines registered with "W...
What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...

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