FAQ English

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151～160件（全250件）

Until when can I check "Web Billing" after I change the registered mobile phone carrier company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
If I change my "Web Billing" login ID/password, would I not be able to log in to "d account"?
Even if you change your "Web Billing" login ID/password, you can continue to use "Web Billing" with "d account" without any changes.
I'm using bank account deduction as my payment method. What can I do when the deduction fails?
When bank account deduction fails on the due date, the second deduction is approximately 15 days after the due date. Please make a deposit into your account by the day before th...
Which service is available for it?
Available services are as follows: < NTT EAST , NTT WEST >phones etc. Subscribed phones, INS-Net and Telegram FLET'S etc. FLET'S Hikari, FLET'S ADSL and Hikari phone optio...
Can I download the breakdown as data?
After starting "Web Billing," you can download the billing breakdowns for the past four months maximum including this month as DF or CSV formats (CSV data extension is "txt"). ...
Can I pay my "Omatome Seikyu Service (combined billing method)" bills at a convenience store or at a bank?
You can pay your bill of "Omatome Seikyu Service (combined billing method)" as well as other communications company. How and where you can make a payment by the bills are as fo...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
If I change (transfer) the contract holder's name for the registered line with "Web Billing," what happens to "Web Billing"?
"Web Billing" registered by the previous contract holder's name will automatically be cancelled and you can't use it. Please apply for "Web Billing" newly from a new contract ...
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
The display shows "Omatome Seikyu Service (combined billing method) has already been registered." on the online application screen for "Omatome Seikyu Service"
If the line has already been registered with "Omatome Seikyu Service (combined billing method)," you can't make a new application with the line. If you want to add a line, pl...

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