FAQ English

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161～170件（全250件）

If the contract holder's name of the line registered with "Omatome Seikyu Service (combined billing method)" was changed on the side of the communications company, what is going to happen to the "Omatome Seikyu Service"?
When you change the contract holder of the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will be cancelled automatically. Please appl...
Is it able to use "Omatome Seikyu Service (combined billing method)" between a parent company and a subsidiary company or between affiliated companies? (Each contract holder is different.)
We can process your application for "Omatome Seikyu Service (combined billing method)" after we confirm that the relations are applicable as between a parent company and a subsi...
In what situations do I need an application form for "Omatome Seikyu Service (combined billing method)"?
Please apply by the form in the case of the followings. - When you apply for "Omatome Seikyu Service (combined billing method)" for charges whose contract holders are different...
Can I apply for "Omatome Seikyu Service (combined billing method)" for both individual contract(s) and corporate contract(s)?
If the individual is one of the corporate active executives, he/she can apply. However, the application should be made by the form. Click "here" to request to mail the applica...
I can't input NTT docomo number in the sub-line field on the online application screen for "Omatome Seikyu Service (combined billing method)."
You can't register NTT docomo lines as sub-lines with "Omatome Seikyu Service (combined billing method)." If you have multiple docomo lines, please apply for "Ikkatsu Seikyu Ser...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
Do we start receiving "automatic transfer statement" for every month by postal mail after cancellation of "Web Billing"?
Even after cancellation of "Web Billing," the notification method for the charge is the same. You don't start receiving any paper statements. If you want to receive any paper ...
Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
Do you make any solicitation calls for "Omatome Seikyu Service (combined billing method)" through "NTT FINANCE agencies"?
We make calls for information about "Omatome Seikyu Service (combined billing method)." We provide "Omatome Seikyu Service," which combines each communications company into one...
Can I stop the link between the "Web Billing" login ID and "d account" ID?
You can stop the link by pressing [登録解除 (cancel the registration)] under [d アカウント連携登録有無 (d account link registration)] on the [基本情報 (basic information)] scree...

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