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FAQ English
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Q.What number should I call in order to make an inquiry from abroad (out of Japan)?
Q.I want a statement about the "billing breakdowns." What should I do?
Q.I want a "payment certificate." What can I do?
Q.Can I make a payment using "Pay-easy" service online?
Q.I tried to make a payment using credit card on "Web Billing" but I can't go on to the next step from "Goriyoujou no Chui (precautions on use)."
Q.Can I make a payment on "Web Billing" by my debit card as well?
Q.I use a bank account deduction as my payment method. Can I use my credit card or "Pay-easy" service on "Web Billing"?
Q.I want to pay by credit card or "Pay-easy" service on "Web Billing." Is it possible any time?
Q.From when can I check my billing information on "Web Billing"?
Q.I forgot my ID and password for "Web Billing." What can I do?
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