FAQ English

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161～170件（全250件）

What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...
Can the contract holder apply for "Omatome Seikyu Service (combined billing method)" even he/she is a minor?
If the contract holder of the main line is a minor, as a general rule, we can't process the application for "Omatome Seikyu Service (combined billing method)." However, if the ...
Does the contract holder of the main line have to make all the payments included in "Omatome Seikyu Service (combined billing method)"?
We ask the contract holder of the main line to make all the payments included in "Omatome Seikyu Service (combined billing method)" by the due date. However, each contract hold...
What can I do if there is no banchi gou (land number and land number extension) in my address when I'm on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box "banchi gou nashi (no land number and land number extension)" in the bottom part of the address field.
On the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing," the contract holder's name doesn't show up due to old-style kanji (Chinese characters).
Please input it by displayable kanji (Chinese characters).
Do we start receiving "automatic transfer statement" for every month by postal mail after cancellation of "Web Billing"?
Even after cancellation of "Web Billing," the notification method for the charge is the same. You don't start receiving any paper statements. If you want to receive any paper ...
I want to know how much I have to pay for this month.
After starting "Web Billing," you can check the billing amount online at any time. You can check the billing breakdowns for the past four months and the billing amount for the ...
The payment only for this month was high so I want to check my call history and the detailed charges. What should I do?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
Can I pay by "Pay-easy" even if I use "Omatome Seikyu Service (combined billing method)"?
"Pay-easy" payment is available for those who use "Omatome Seikyu Service (combined billing method)."
Regarding my monthly payment with the credit card, is there a designated card brand?
Available credit card brands are as follows. -"VISA" -"MasterCard" -"JCB" -"AMERICAN EXPRESS" -"DINERS" Also, if your payment method is a paper bill, you will be a...

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