FAQ English

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161～170件（全250件）

Regarding "Point no Oshirase (notifications of points)" written on the NTT docomo's bill, will it be printed on the "Omatome Seikyu Service (combined billing method)" bill as well?
After "Omatome Seikyu Service (combined billing method)" starts, it will be printed in the breakdown section of NTT docomo charge. *Click "here" for the image of our bill.
Is it able to use "Omatome Seikyu Service (combined billing method)" between a parent company and a subsidiary company or between affiliated companies? (Each contract holder is different.)
We can process your application for "Omatome Seikyu Service (combined billing method)" after we confirm that the relations are applicable as between a parent company and a subsi...
When can I start using "Omatome Seikyu Service (combined billing method)"?
After you turned in the application, it takes one or two months to make "Omatome Seikyu Service (combined billing method)" available. We will send a post card or an envelope, '...
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...
Do we start receiving "automatic transfer statement" for every month by postal mail after cancellation of "Web Billing"?
Even after cancellation of "Web Billing," the notification method for the charge is the same. You don't start receiving any paper statements. If you want to receive any paper ...
For "Omatome Seikyu Service (combined billing method)" payments, can I use "Mobile Register (online payment service)"?
"Mobile Register" (online payment service) is available for those who use "Omatome Seikyu Service (combined billing method)."
Where can I get some information about my billing for communications fees?
Please contact the following contact desks. Inquiries onlineInquiries by phone
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...
I don't know how to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)."
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
I don't know the internet number to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the 10-digit number starting from "0," "6," "7," "8" for OCN number of NTT Communications. You can find the number written on your bills as "お客様電話番号等 (custo...

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