FAQ English

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171～180件（全250件）

Why can't I apply for "@Billing," "My Billing," and "Web Billing" at the same contact desk?
Because each web service is provided by different companies. "@Billing" is an NTT EAST service, "My Billing" is an NTT WEST service, and "Web Billing" is our service. Please mak...
Can I pay my "Omatome Seikyu Service (combined billing method)" bills at a convenience store or at a bank?
You can pay your bill of "Omatome Seikyu Service (combined billing method)" as well as other communications company. How and where you can make a payment by the bills are as fo...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and det...
After I apply for "Omatome Seikyu Service (combined billing method)," do I still get bills and bank account deduction notification just like before?
Once you apply for "Omatome Seikyu Service (combined billing method), "how your billing conforms to the main line of "Omatome Seikyu Service." For example, if a payment method ...
I'm using "Ikkatsu Soufu (bundling mail)" service. Can I still use "Omatome Seikyu Service (combined billing method)"?
If you are in use of "Ikkatsu Soufu (bundling mail)" service, we will cancel the "Ikkatsu Soufu" service when you apply for "Omatome Seikyu Service (combined billing method)." W...
Which communications companies are capable of "Omatome Seikyu Service (combined billing method)"?
The communications companies that are capable of "Omatome Seikyu Service (combined billing method)" are NTT docomo, NTT EAST, NTT WEST, NTT Communications. However, only if we ...
Is it okay if I receive the registration form for bank account deduction from the communications company?
The automatic deduction information with the mailing address information belongs to your communications company.The registration form should be sent to the communications compan...
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
Do we start receiving "automatic transfer statement" for every month by postal mail after cancellation of "Web Billing"?
Even after cancellation of "Web Billing," the notification method for the charge is the same. You don't start receiving any paper statements. If you want to receive any paper ...
I check my billing amount at "e-billing," "@ Billing," "My Billing." Can I still check them after "Omatome Seikyu Service (combined billing method)" starts?
After Omatome Seikyu Service starts, you can check the billing amount of each communications company at "e-billing"/"@Billing"/"My Billing." You can only check the billing brea...

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