FAQ English

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171～180件（全250件）

I don't know the post code for my address to fill in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please search the address from the address list by pressing the button [住所リストから住所検索 (to search address from the address list)].
What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
On the bill (notification of bank account deduction etc.) from NTT FINANCE, it says "kouji ryokin (construction fee/installation fee)." Where can I contact to get the details about this?
Please contact the service desk of each communications company for the details of "kouji ryokin (construction fee/installation fee)." *Click "here" for the contact desks of...
Can I use "Omatome Seikyu Service (combined billing method)" even if I'm using NTT docomo's 2 in 1 service?
You can use "Omatome Seikyu Service (combined billing method)" if you designate either of phone numbers of the service "2 in 1" as your main line of "Omatome Seikyu Service." ...
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...
On the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing," the contract holder's name doesn't show up due to old-style kanji (Chinese characters).
Please input it by displayable kanji (Chinese characters).
Regarding chat support with the operator, what should I be aware of?
Please note the following points for chat support with the operator. 1 We do not ask for any personal information on the chatting screen. 2 The chat support is only in Japanes...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...

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