FAQ English

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171～180件（全250件）

How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
On the bill (notification of bank account deduction etc.) from NTT FINANCE, it says "kouji ryokin (construction fee/installation fee)." Where can I contact to get the details about this?
Please contact the service desk of each communications company for the details of "kouji ryokin (construction fee/installation fee)." *Click "here" for the contact desks of...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...
Can I apply for "Omatome Seikyu Service (combined billing method)" for the payments I already got billed?
"Omatome Seikyu Service (combined billing method)" is a service we combine coming charges. We can't put the past and current charges to "Omatome Seikyu Service."
Will there be a fee for application or usage of "Omatome Seikyu Service (combined billing method)"?
It is free of contract fee and monthly charge. However, paper bills may cost you the issuing fees.
I'm using "Ikkatsu Soufu (bundling mail)" service. Can I still use "Omatome Seikyu Service (combined billing method)"?
If you are in use of "Ikkatsu Soufu (bundling mail)" service, we will cancel the "Ikkatsu Soufu" service when you apply for "Omatome Seikyu Service (combined billing method)." W...
The display shows "Omatome Seikyu Service (combined billing method) has already been registered." on the online application screen for "Omatome Seikyu Service"
If the line has already been registered with "Omatome Seikyu Service (combined billing method)," you can't make a new application with the line. If you want to add a line, pl...
The display shows "If you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company, please register the single billing ID which is in your billing "customer contact numbers field".
If you are already using the "Ikkatsu Seikyu Service (single billing service)" for each communications company, please register the "single billing service" main phone number wh...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
I don't know how to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)."
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...

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