FAQ English

並び替え：

171～180件（全250件）

I can't log in to the Web Billing screen as it is not displayed.
When you can't log in to the Web Billing screen as it is not displayed, one of followings might work out the error. - Restart the browser in use: end the browsing software an...
Is there a limit to the number of contracts I can apply for "Omatome Seikyu Service (combined billing method)"?
The limit for "Omatome Seikyu Service (combined billing method)" is up to 1,000 charges and up to 100,000 lines. When you use "Ikkatsu Seikyu Service (single billing service)" o...
I want to know how to input the sub-line number on the online application for "Omatome Seikyu Service (combined billing method)."
After inputting in the field "おまとめ請求代表回線 (the main line of "Omatome Seikyu Service (combined billing method)," please select the communications company from the pull-d...
Do I have to input my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
Do I have to input "heya bango (room number) in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the address in the same way as you did with the communications company.
What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT EAST (or NTT WEST). (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT EAST (or NTT WEST), which provides you with the main line of "Om...
What does this "unrefundable amount for this month" mean in the billing statement section?
It indicates there is a refund due to double payments or other reasons. We put down the amount for refund on the statement.
I want to know how much I have to pay for this month.
After starting "Web Billing," you can check the billing amount online at any time. You can check the billing breakdowns for the past four months and the billing amount for the ...
In what situations do I need an application form for "Omatome Seikyu Service (combined billing method)"?
Please apply by the form in the case of the followings. - When you apply for "Omatome Seikyu Service (combined billing method)" for charges whose contract holders are different...

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