FAQ English

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171～180件（全250件）

When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
When my payment method is a bank account deduction and the deduction fails three times in a row, it will be changed to a paper bill payment. Is it going to be the same for "Omatome Seikyu Service (combined billing method)" as well?
"Omatome Seikyu Service (combined billing method)" will also be changed to a paper bill payment. However, if the deduction fails three times in a row (three months), it will be...
After the completion of procedures for "Omatome Seikyu Service (combined billing method)," do I get any "notifications"?
We will send a post card or an envelope to notify when we start "Omatome Seikyu Service (combined billing method)" after we complete the procedure. Please check the notice. Cli...
I'm using "Ikkatsu Soufu (bundling mail)" service. Can I still use "Omatome Seikyu Service (combined billing method)"?
If you are in use of "Ikkatsu Soufu (bundling mail)" service, we will cancel the "Ikkatsu Soufu" service when you apply for "Omatome Seikyu Service (combined billing method)." W...
How does NTT FINANCE recognize the relations between a parent company and a subsidiary company or affiliated companies when the two have different registered names?
We check their official websites. When we can't check it on the websites, you will need to turn in related-proof documents (marketable securities, certified copy of register an...
When can I start using "Omatome Seikyu Service (combined billing method)"?
After you turned in the application, it takes one or two months to make "Omatome Seikyu Service (combined billing method)" available. We will send a post card or an envelope, '...
Is it okay if I receive the registration form for bank account deduction from the communications company?
The automatic deduction information with the mailing address information belongs to your communications company.The registration form should be sent to the communications compan...
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...

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