FAQ English

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191～200件（全250件）

Do I ever get a notification regarding second deduction?
We are afraid that we won't send any notice for the second deduction. We deduct charges 15 days after the due date (if the date falls on Saturdays, Sundays and public holidays,...
Where can I get some information about my billing for communications fees?
Please contact the following contact desks. Inquiries onlineInquiries by phone
By changing the billing origin to NTT FINANCE, is my personal information going to be given to NTT FINANCE?
Our customers' personal information, only which is required to charge and collect payments from the customers, is provided by each communications company since we handle charges...
I can't select NTT docomo in the field "代表回線以外 (except the main line)" on the online application screen for "Omatome Seikyu Service (combined billing method)."
You can't register NTT docomo lines as sub-lines with "Omatome Seikyu Service (combined billing method)." If you have multiple docomo lines, please apply for "Ikkatsu Seikyu Ser...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
Do I have to input my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
Can I input katakana, alphabets or numbers in the contract holder's field (kanji/Chinese characters) on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input kanji (Chinese characters), katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field of "katak...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
I don't have a sub-line but I want to use Omatome Seikyu Service (combined billing method).
We are afraid that you can't apply for Omatome Seikyu Service (combined billing method) without a sub-line.

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