FAQ English

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191～200件（全250件）

Do you make any solicitation calls for "Omatome Seikyu Service (combined billing method)" through "NTT FINANCE agencies"?
We make calls for information about "Omatome Seikyu Service (combined billing method)." We provide "Omatome Seikyu Service," which combines each communications company into one...
When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
What is the "banchi gou nashi (no land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box if you don’t have banchi gou (land number and land number extension).
From when can I check my billing information on "Web Billing"?
You can check approximately two weeks before the due date. For customers who have registered "Seikyu gaku Oshirase email (billing amount notification email)" service, we will s...
I'm receiving a discount service called "Ikkatsu Seikyu Waribiki (discount with single billing service)" for 100 yen of discount of NTT EAST/WEST. Can I get the discount though I apply for "Omatome Seikyu Service (combined billing method)"?
The discount service called "Ikkatsu Seikyu Waribiki (discount with single billing service)" of NTT EAST/WEST remains available. Unless you cancel "Ikkatsu Seikyu (single billin...
Do I ever get a notification regarding second deduction?
We are afraid that we won't send any notice for the second deduction. We deduct charges 15 days after the due date (if the date falls on Saturdays, Sundays and public holidays,...
Do I have to input my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
Do I have to input "heya bango (room number) in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the address in the same way as you did with the communications company.
What can I do if there is no banchi gou (land number and land number extension) in my address when I'm on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box "banchi gou nashi (no land number and land number extension)" in the bottom part of the address field.

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