FAQ English

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21～30件（全250件）

I want to pay by bank account transfer.
We are afraid that we do not have a bank account for payments (transfer). How and where you can make a payment are as follows. - Payment by credit card on "Web Billing" *Click...
Can I pay the fees for NTT EAST, NTT WEST, and NTT Communications at a docomo shop?
If your bill is issued by NTT FINANCE and with a bar code, please bring it to a docomo shop. You will be able to pay the charges for each communications company. Also, if you u...
Can I pay by "Web Billing"?
For customers with paper bill payment for monthly charge, credit card or "Pay-easy payment" by "Web Billing" is available. Also, for customers with bank account deduction, we i...
I applied for credit card payment. When is it going to be activated?
It takes approximately one or two months to activate the credit card payment after your application. Until then, the current payment method will continue. You can check your tim...
What is the billing number for NTT Communications to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for NTT Communication billing number. The number is written in the section of "お客様電話番号等 (customer's ph...
I forgot my ID and password for "Web Billing." What can I do?
1) You forgot your login password only. For customers who have registered their email address to reissue the password and "secret questions and answers." Please make a proce...
Does the contract holder of the main line have to make all the payments included in "Omatome Seikyu Service (combined billing method)"?
We ask the contract holder of the main line to make all the payments included in "Omatome Seikyu Service (combined billing method)" by the due date. However, each contract hold...
Can I see the bank name for bank account deduction or credit card company name for credit card payment at "Web Billing"?
You can have such display, which has the bank name or credit card company name, on "Web Billing" by setting up on the web services of each communications company. The way to ma...
When the main line for "Omatome Seikyu Service (combined billing method)" is credit card payment, could you send me the "notification of charges" at my request?
If your main line is NTT docomo, we will issue a "notification of charges" with 110 yen issuing fee (per month/after tax) at your request. Please make the request by the followi...
I want to check my payment status (bank account deduction status) for my charges. What can I do?
If you use "Web Billing," you can check your payment status at any time online. *Click "here" for the details and application for "Web Billing." *Click "here" for inquiries ...

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