FAQ English

並び替え：

21～30件（全250件）

For credit card payment, can I receive a "notification of charges" if I wish?
For NTT docomo lines, please contact NTT docomo to request your "notification of charges." Your "notification of charges" will be issued with the issuing fee 55 yen (monthly /af...
When I want to cancel an optional service, suspend the line, cancel the contract, or change the contract holder, where should I contact?
Please contact the service desk of each communications company. Click "here" for application / inquiries for each communications company. Procedures should be made with each c...
How can I apply for "Seikyu gaku Oshirase email (billing amount notification email)" service for "Web Billing"?
You can apply for it from the button [登録変更 "change registration"] at the section of "Seikyu gaku Oshirase email (billing amount notification email)" on the top screen of "We...
What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...
When I didn’t make a payment for "Omatome Seikyu Service (combined billing method)" by its due date, will my phone (line) be suspended?
All lines under "Omatome Seikyu Service (combined billing method)" will be suspended from each communications company.
I can't log in to the Web Billing screen as it is not displayed.
When you can't log in to the Web Billing screen as it is not displayed, one of followings might work out the error. - Restart the browser in use: end the browsing software an...
There is a bill from a collection agency. How can I know its contact number?
You can check the billing company name of the collection agency on the "billing breakdowns" (for Web Billing users, [詳細内訳 (the detailed breakdowns)] on the screen) included ...
Can I pay the fees for NTT EAST, NTT WEST, and NTT Communications at a docomo shop?
If your bill is issued by NTT FINANCE and with a bar code, please bring it to a docomo shop. You will be able to pay the charges for each communications company. Also, if you u...
Can I change the due date of my payment?
We are afraid that you can't change the due date of payments. When you apply for "Omatome Seikyu Service (combined billing method)," the due date follows that of the main line ...
I have multiple lines of NTT docomo's mobile phone (mobile phones, docomo Hikari or etc.). Can I apply for "Omatome Seikyu Service (combined billing method)"?
When you combine multiple lines of NTT docomo, please apply for "Ikkatsu Seikyu Service (single billing service)" of NTT docomo. If you use some lines other than NTT docomo (NT...

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