FAQ English

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21～30件（全250件）

I want to pay by credit card or "Pay-easy" service on "Web Billing." Is it possible any time?
Except for the following maintenance periods, you can use it at any time. [Details of the maintenance periods] Period you can't pay by credit card. - 10:30 pm to 8:30 am (nex...
Can I save the d points even though I pay by the "d card" of "Omatome Seikyu Service (combined billing method)"?
The d points will be given for "Omatome Seikyu Service (combined billing method)" that has docomo line as the main line. However, it is limited to the use of docomo lines und...
For credit card payment, can I receive a "notification of charges" if I wish?
For NTT docomo lines, please contact NTT docomo to request your "notification of charges." Your "notification of charges" will be issued with the issuing fee 55 yen (monthly /af...
Is the issuing fee charged when I pay at a docomo shop with a paper bill?
It will be charged to those who have the paper bill payment method when they pay at a docomo shop. If you want to waive the issuing fee, you need to make a procedure to change ...
What happens if I change the billing origin to NTT FINANCE?
The key changes are as follows. - "Web Billing" is available, which enables the customers to check the charged amount (fixed amount) and make payments by credit card or "Pay-ea...
I'm going to move. What is the procedure for my phone service?
You need to make the procedure with each communications company. For the details, please contact each communications company. Please check the websites of each communications c...
I am going to move. How do I change the billing address for my phone bill?
To change the billing address, please contact each communications company. For the details, please contact each communications company. Please check the websites of each commu...
When is the bank account deduction date?
There are 6 different billing periods for each communications company. Therefore, the dates could be one of the followings: the 5th, 10th, 15th, 20th, 25th, or the end of each m...
What should I do in order to change the payment method to bank account deduction or credit card payment?
Please apply / make inquiries to the communications companies to apply for the payment method change. *Click "here" for the contact desks of each communications company.
When the main line for "Omatome Seikyu Service (combined billing method)" is credit card payment, could you send me the "notification of charges" at my request?
If your main line is NTT docomo, we will issue a "notification of charges" with 110 yen issuing fee (per month/after tax) at your request. Please make the request by the followi...

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