FAQ English

並び替え：

211～220件（全250件）

After "Omatome Seikyu Service (combined billing method)" starts, can I check the billing breakdowns on "Web Billing"?
You can check the total amount of charges, each charge of lines (per phone number) and breakdowns on "Web Billing." With the application for "Omatome Seikyu Service (combined b...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
What can I do if I don't have a daytime contact number for "Omatome Seikyu Service (combined billing method)" or "Web Billing" online application screen?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
I don't know the post code for my address to fill in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please search the address from the address list by pressing the button [住所リストから住所検索 (to search address from the address list)].
I can't input the 13-digit customer number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the number on the first line of the section "お客様電話番号等 (customer's phone numbers)" on the bills. After selecting the communications company in the field of p...
How can I combine the lines online when I have more than six of them on the application screen of "Omatome Seikyu Service (Combined Billing Method)"?
When you want to register more than six lines as sub-lines with "Omatome Seikyu Service (Combined Billing Method)," please download and send the form by following the guide belo...
Regarding chat support with the operator, what are the system requirements you recommend?
Please read down below about the service details and system requirements in order to have an operator chat support. ◆Service details Professional operators will help you out...
I received the bill for my old number. What is this?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, or whe...
Please send me the "billing breakdowns" or the "notification of bank account deduction" every month.
If you want to receive them by post, please contact each communications company. (For Omatome Seikyu Service (combined billing method) users, please contact the communications ...
Do we still receive "Seikyu gaku Oshirase email (billing amount notification email)" after cancelling "Web Billing"?
As for the cancelled line of "Web Billing," you will not receive "Seikyu gaku Oshirase email (billing amount notification email)" right after the cancellation. If "Web Billing"...

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