FAQ English

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211～220件（全250件）

What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...
Can I stop the link between the "Web Billing" login ID and "d account" ID?
You can stop the link by pressing [登録解除 (cancel the registration)] under [d アカウント連携登録有無 (d account link registration)] on the [基本情報 (basic information)] scree...
I want a statement about the "billing breakdowns." What should I do?
Once you register with "Web Billing," you will be able to print out the "billing breakdowns" for the past four months maximum on your own from the top screen after you logged in...
What are the advantages of using "Omatome Seikyu Service (combined billing method)"?
The advantages for "Omatome Seikyu Service (combined billing method)" are as follows. [Corporate customers] - You will see charges for each of phone fees in a lump sum. It inc...
Which Omatome Seikyu sub-line number can I input on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Please input the line number that you want to combine other than the main line. If the line is already under "Ikkatsu Seikyu Service (single billing service)" that each communic...
I don't know the post code for my address to fill in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please search the address from the address list by pressing the button [住所リストから住所検索 (to search address from the address list)].
How can I input a double-byte character on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It will automatically be converted to a double-byte character. Please input as it is.
Can I put a space between my first name and last name in the contract holder's name field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input a double-byte space between your first name and last name.

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