FAQ English

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221～230件（全250件）

What does this "unrefundable amount for this month" mean in the billing statement section?
It indicates there is a refund due to double payments or other reasons. We put down the amount for refund on the statement.
Do I have to fill in the form for "Omatome Seikyu Service (combined billing method)" when I want to combine the bills charged to different members in my family?
Even if all the bills are your family's (relation within the third degree), an application for "Omatome Seikyu Service (combined billing method)" should be made by the form for ...
I can't input the number starting from "N" in the field of the phone number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
The 10-digit number starting from "N" is the contract number for OCN service of NTT Communications. You can't apply for "Omatome Seikyu Service (combined billing method)" or "We...
How can I combine the lines online when I have more than six of them on the application screen of "Omatome Seikyu Service (Combined Billing Method)"?
When you want to register more than six lines as sub-lines with "Omatome Seikyu Service (Combined Billing Method)," please download and send the form by following the guide belo...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
Where is "your designated convenience store"?
Our designated convenience stores are as follows. Note) You can pay our bill within approximately 60 days after the due date. You can't pay if the amount of the bill is mo...
Until when can I check "Web Billing" after I change the registered landline phone service company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
What is the oldest call history that I can check?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
When I apply for "Omatome Seikyu Service (combined billing method)" and "Web Billing" at the same time, can I check the usage amount on "Web Billing"?
We send the post card that has the initial login ID/password approximately one week to ten days after your application for "Web Billing." If you apply for "Omatome Seikyu Servi...

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