FAQ English

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221～230件（全250件）

Can the contract holder apply for "Omatome Seikyu Service (combined billing method)" even he/she is a minor?
If the contract holder of the main line is a minor, as a general rule, we can't process the application for "Omatome Seikyu Service (combined billing method)." However, if the ...
After the completion of procedures for "Omatome Seikyu Service (combined billing method)," do I get any "notifications"?
We will send a post card or an envelope to notify when we start "Omatome Seikyu Service (combined billing method)" after we complete the procedure. Please check the notice. Cli...
What happens if I change the billing origin to NTT FINANCE?
The key changes are as follows. - "Web Billing" is available, which enables the customers to check the charged amount (fixed amount) and make payments by credit card or "Pay-ea...
How can I input a double-byte character on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It will automatically be converted to a double-byte character. Please input as it is.
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...
I want to know what the bill is saying because I don’t understand.
You can check the description of our bill on NTT FINANCE website. Click "here" for the images of "bill," "notification of bank account deduction," "billing breakdowns."
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
I want a statement about the "billing breakdowns." What should I do?
Once you register with "Web Billing," you will be able to print out the "billing breakdowns" for the past four months maximum on your own from the top screen after you logged in...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
I received the bill for my old number. What is this?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, or whe...

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