FAQ English

並び替え：

221～230件（全250件）

I don't know the contract holder's name to apply for "Omatome Seikyu Service (combined billing method)." What can I do?
The contract holder's name may be one of your relatives. To check the details of the contract, please contact each communications company that has your contract. For the contac...
What is the 11-digit number indicated in the "Okyakusama Denwa Bango (customer telephone no.)" section starting with COP or F on the paper statements (notification of bank account deduction etc.) issued by NTT FINANCE?
It is the billing number for charges of "docomo Hikari" provided by NTT docomo.
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
Can I divide my "Omatome Seikyu Service (combined billing method)" charge for each company?
You can't divide the combined charge by "Omatome Seikyu Service (combined billing method)" for each company. Please make the payment as "Omatome Seikyu Service" charges.
What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
From which email address is "Seikyu gaku Oshirase email (billing amount notification email)" of "Web Billing" sent?
It is "web_info@j" for "Seikyu gaku Oshirase email (billing amount notification email)." With the measures against spam emails, you may not be able to receive the "Seikyu gaku ...
What should I be aware of when cancelling "Omatome Seikyu Service (combined billing method)"?
If you cancel "Omatome Seikyu Service (combined billing method)," the payment method and the billing address will basically be the previously registered ones with the communicat...
What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...
Can the contract holder apply for "Omatome Seikyu Service (combined billing method)" even he/she is a minor?
If the contract holder of the main line is a minor, as a general rule, we can't process the application for "Omatome Seikyu Service (combined billing method)." However, if the ...
When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...

よくあるご質問

FAQ English

キーワードから探す

カテゴリで絞り込む

よく検索されるキーワード