FAQ English

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221～230件（全250件）

For "Omatome Seikyu Service (combined billing method)" payments, can I use "Mobile Register (online payment service)"?
"Mobile Register" (online payment service) is available for those who use "Omatome Seikyu Service (combined billing method)."
What is "banchi gou (land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is a subsequent part, x ban x gou, of xx city xx chome.
How can I apply for "Seikyu gaku Oshirase email (billing amount notification email)" service for "Web Billing"?
You can apply for it from the button [登録変更 "change registration"] at the section of "Seikyu gaku Oshirase email (billing amount notification email)" on the top screen of "We...
In what situations do I need an application form for "Omatome Seikyu Service (combined billing method)"?
Please apply by the form in the case of the followings. - When you apply for "Omatome Seikyu Service (combined billing method)" for charges whose contract holders are different...
If I apply for "Omatome Seikyu Service (combined billing method)," will the phone book of NTT still get delivered?
The phone book of NTT will still be delivered for those who use "Omatome Seikyu Service (combined billing method)."
From which email address is "Seikyu gaku Oshirase email (billing amount notification email)" of "Web Billing" sent?
It is "web_info@j" for "Seikyu gaku Oshirase email (billing amount notification email)." With the measures against spam emails, you may not be able to receive the "Seikyu gaku ...
What does this "unrefundable amount for this month" mean in the billing statement section?
It indicates there is a refund due to double payments or other reasons. We put down the amount for refund on the statement.
Can I input katakana, alphabets or numbers in the contract holder's field (kanji/Chinese characters) on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input kanji (Chinese characters), katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field of "katak...
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...

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