FAQ English

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What are the advantages of using "Omatome Seikyu Service (combined billing method)"?
The advantages for "Omatome Seikyu Service (combined billing method)" are as follows. [Corporate customers] - You will see charges for each of phone fees in a lump sum. It inc...
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...
Is there any condition for "Omatome Seikyu Service (combined billing method)" application?
The conditions for "Omatome Seikyu Service (combined billing method)" are as follows. [Target line] - You have more than two lines charged by NTT FINANCE (transfer of receivab...
When can I start using "Omatome Seikyu Service (combined billing method)"?
After you turned in the application, it takes one or two months to make "Omatome Seikyu Service (combined billing method)" available. We will send a post card or an envelope, '...
From which email address is "Seikyu gaku Oshirase email (billing amount notification email)" of "Web Billing" sent?
It is "web_info@j" for "Seikyu gaku Oshirase email (billing amount notification email)." With the measures against spam emails, you may not be able to receive the "Seikyu gaku ...
When I apply for "Omatome Seikyu Service (combined billing method)" and "Web Billing" at the same time, can I check the usage amount on "Web Billing"?
We send the post card that has the initial login ID/password approximately one week to ten days after your application for "Web Billing." If you apply for "Omatome Seikyu Servi...
Which Omatome Seikyu sub-line number can I input on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Please input the line number that you want to combine other than the main line. If the line is already under "Ikkatsu Seikyu Service (single billing service)" that each communic...
What should I input when I don't have a division name for a corporate contract on the online application screen for "Omatome Seikyu Service (combined billing method)"?
If you don't have a division name, please input "none."
Do I have to input my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.

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