FAQ English

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231～240件（全250件）

When can I start using "Omatome Seikyu Service (combined billing method)"?
After you turned in the application, it takes one or two months to make "Omatome Seikyu Service (combined billing method)" available. We will send a post card or an envelope, '...
Where should I contact in order to ask about my call history and detailed charges?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
Does the contract holder of the main line have to make all the payments included in "Omatome Seikyu Service (combined billing method)"?
We ask the contract holder of the main line to make all the payments included in "Omatome Seikyu Service (combined billing method)" by the due date. However, each contract hold...
Can the contract holder apply for "Omatome Seikyu Service (combined billing method)" even he/she is a minor?
If the contract holder of the main line is a minor, as a general rule, we can't process the application for "Omatome Seikyu Service (combined billing method)." However, if the ...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...
Which Omatome Seikyu sub-line number can I input on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Please input the line number that you want to combine other than the main line. If the line is already under "Ikkatsu Seikyu Service (single billing service)" that each communic...
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
Can I still get bills in braille with "Omatome Seikyu Service (combined billing method)"?
If the main line of "Omatome Seikyu Service (combined billing method)" is in use of bills in Braille, the bill of "Omatome Seikyu Service" will also be in braille.
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...

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