FAQ English

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231～240件（全250件）

When my payment method is a bank account deduction and the deduction fails three times in a row, it will be changed to a paper bill payment. Is it going to be the same for "Omatome Seikyu Service (combined billing method)" as well?
"Omatome Seikyu Service (combined billing method)" will also be changed to a paper bill payment. However, if the deduction fails three times in a row (three months), it will be...
Which Omatome Seikyu sub-line number can I input on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Please input the line number that you want to combine other than the main line. If the line is already under "Ikkatsu Seikyu Service (single billing service)" that each communic...
Do I have to input my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
I can't input the number starting from "N" in the field of the phone number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
The 10-digit number starting from "N" is the contract number for OCN service of NTT Communications. You can't apply for "Omatome Seikyu Service (combined billing method)" or "We...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...
After the completion of procedures for "Omatome Seikyu Service (combined billing method)," do I get any "notifications"?
We will send a post card or an envelope to notify when we start "Omatome Seikyu Service (combined billing method)" after we complete the procedure. Please check the notice. Cli...
I don't want to have my fees deducted from my bank account this month.
Basically, we can't stop automatic deduction. But if you have some reasons to make such request, please contact us. *Click "here" for the contact desk. Depending on when you c...
The display shows "If you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company, please register the single billing ID which is in your billing "customer contact numbers field".
If you are already using the "Ikkatsu Seikyu Service (single billing service)" for each communications company, please register the "single billing service" main phone number wh...
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...

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