FAQ English

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231～240件（全250件）

What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
Can I pay by "Pay-easy" even if I use "Omatome Seikyu Service (combined billing method)"?
"Pay-easy" payment is available for those who use "Omatome Seikyu Service (combined billing method)."
Do I have to fill in the form for "Omatome Seikyu Service (combined billing method)" when I want to combine the bills charged to different members in my family?
Even if all the bills are your family's (relation within the third degree), an application for "Omatome Seikyu Service (combined billing method)" should be made by the form for ...
How does NTT FINANCE recognize the relations between a parent company and a subsidiary company or affiliated companies when the two have different registered names?
We check their official websites. When we can't check it on the websites, you will need to turn in related-proof documents (marketable securities, certified copy of register an...
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
Can I save the d points even though I pay by the "d card" of "Omatome Seikyu Service (combined billing method)"?
The d points will be given for "Omatome Seikyu Service (combined billing method)" that has docomo line as the main line. However, it is limited to the use of docomo lines und...
If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...
The payment only for this month was high so I want to check my call history and the detailed charges. What should I do?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...

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