FAQ English

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231～240件（全250件）

When can I start using "Omatome Seikyu Service (combined billing method)"?
After you turned in the application, it takes one or two months to make "Omatome Seikyu Service (combined billing method)" available. We will send a post card or an envelope, '...
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
Where should I contact in order to ask about my call history and detailed charges?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
What kind of a service is "Ikkatsu Seikyu Service (single billing service)" provided by each communications company?
It is a service that when the same contract holder has multiple lines with a communications company, we combine the usage fee into one charge per month. You will need to apply ...
I don't know how to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)."
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...

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