FAQ English

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I can't input the number starting from "N" in the field of the phone number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
The 10-digit number starting from "N" is the contract number for OCN service of NTT Communications. You can't apply for "Omatome Seikyu Service (combined billing method)" or "We...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
Where is the bill going to be sent after "Omatome Seikyu Service (combined billing method)" starts?
We will send a bill to the billing address of the registered line of "Omatome Seikyu Service (combined billing method)."
I don't know how to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)."
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
Can I put a space between my first name and last name in the contract holder's name field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input a double-byte space between your first name and last name.
What kind of a service is "Ikkatsu Seikyu Service (single billing service)" provided by each communications company?
It is a service that when the same contract holder has multiple lines with a communications company, we combine the usage fee into one charge per month. You will need to apply ...
I can't find which required field is missing on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
You will see the required fields filled in pink (sakura) for "Omatome Seikyu Service (combined billing method)" and "Web Billing." Please check if you have input all fields fil...
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...
Can I still get bills in braille with "Omatome Seikyu Service (combined billing method)"?
If the main line of "Omatome Seikyu Service (combined billing method)" is in use of bills in Braille, the bill of "Omatome Seikyu Service" will also be in braille.
My bill is overdue, can I still pay it?
Where and how you can make a payment by past-due paper bill are as follows.- Payment at our designated convenience stores (within approximately 60 days after the due date, and f...

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