FAQ English

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I'm using "Omatome Seikyu Service (combined billing method)." How can I get the issuing fee waived?
To get the issuing fee waived, you need to make procedures to stop issuing the paper statements with each communications company, which provides you with the main line of "Omato...
Where should I contact in order to ask about my call history and detailed charges?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
When I apply for "Omatome Seikyu Service (combined billing method)" and "Web Billing" at the same time, can I check the usage amount on "Web Billing"?
We send the post card that has the initial login ID/password approximately one week to ten days after your application for "Web Billing." If you apply for "Omatome Seikyu Servi...
Where is the bill going to be sent after "Omatome Seikyu Service (combined billing method)" starts?
We will send a bill to the billing address of the registered line of "Omatome Seikyu Service (combined billing method)."
Can I pay by "Pay-easy" even if I use "Omatome Seikyu Service (combined billing method)"?
"Pay-easy" payment is available for those who use "Omatome Seikyu Service (combined billing method)."
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
Can I still get bills in braille with "Omatome Seikyu Service (combined billing method)"?
If the main line of "Omatome Seikyu Service (combined billing method)" is in use of bills in Braille, the bill of "Omatome Seikyu Service" will also be in braille.
I can't input the number starting from "N" in the field of the phone number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
The 10-digit number starting from "N" is the contract number for OCN service of NTT Communications. You can't apply for "Omatome Seikyu Service (combined billing method)" or "We...
What is the oldest call history that I can check?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
My bill is overdue, can I still pay it?
Where and how you can make a payment by past-due paper bill are as follows.- Payment at our designated convenience stores (within approximately 60 days after the due date, and f...

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