FAQ English

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241～250件（全250件）

I received the bill for my old number. What is this?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, or whe...
Until when can I check "Web Billing" after I change the registered mobile phone carrier company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
What is the "SKY Perfect JSAT facility usage registration charge/facility usage charge" in the billing breakdowns?
The "SKY Perfect JSAT facility usage registration charge/facility usage charge" is the usage charge for "FLET'S TV" provided by NTT EAST or WEST. It is different from charges fo...
Is the paper bill issuing fee charged even after I apply for "Omatome Seikyu Service (combined billing method)"?
The issuing fee of the paper bills depends on the regulations that have been set by the communications company of the main line of "Omatome Seikyu Service (combined billing meth...
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
I don't want to have my fees deducted from my bank account this month.
Basically, we can't stop automatic deduction. But if you have some reasons to make such request, please contact us. *Click "here" for the contact desk. Depending on when you c...
In which order are the name of the companies going to get listed in the breakdowns of the bill of "Omatome Seikyu Service (combined billing method)"?
The listed order of the companies of the billing breakdowns is as follows. If the main line is NTT docomo. 1) NTT docomo 2) NTT EAST 3) NTT WEST 4) NTT Communications If the ...
What can I do when I can't find my address from the post code in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
If you can't find your address from the post code, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hour...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...
My bill is overdue, can I still pay it?
Where and how you can make a payment by past-due paper bill are as follows.- Payment at our designated convenience stores (within approximately 60 days after the due date, and f...

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