FAQ English

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241～250件（全250件）

I want to change my bank account to another bank account.
If you want to change your registered bank information or account number, you need to make a procedure just like a new application. For applications and inquiries in regard to c...
Regarding my monthly payment with the credit card, is there a designated card brand?
Available credit card brands are as follows. -"VISA" -"MasterCard" -"JCB" -"AMERICAN EXPRESS" -"DINERS" Also, if your payment method is a paper bill, you will be a...
Can I still get bills in braille with "Omatome Seikyu Service (combined billing method)"?
If the main line of "Omatome Seikyu Service (combined billing method)" is in use of bills in Braille, the bill of "Omatome Seikyu Service" will also be in braille.
I don't have a sub-line but I want to use Omatome Seikyu Service (combined billing method).
We are afraid that you can't apply for Omatome Seikyu Service (combined billing method) without a sub-line.
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
What does "Saiken-Jouto (transfer of receivables)" mean?
We charge customers for monthly fees transferred by each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Communications) as our own receivables.
Please send me the "billing breakdowns" or the "notification of bank account deduction" every month.
If you want to receive them by post, please contact each communications company. (For Omatome Seikyu Service (combined billing method) users, please contact the communications ...
My bill is overdue, can I still pay it?
Where and how you can make a payment by past-due paper bill are as follows.- Payment at our designated convenience stores (within approximately 60 days after the due date, and f...

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