FAQ English

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241～250件（全250件）

In which order are the name of the companies going to get listed in the breakdowns of the bill of "Omatome Seikyu Service (combined billing method)"?
The listed order of the companies of the billing breakdowns is as follows. If the main line is NTT docomo. 1) NTT docomo 2) NTT EAST 3) NTT WEST 4) NTT Communications If the ...
If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
How can I input a double-byte character on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It will automatically be converted to a double-byte character. Please input as it is.
I want a statement about the "billing breakdowns." What should I do?
Once you register with "Web Billing," you will be able to print out the "billing breakdowns" for the past four months maximum on your own from the top screen after you logged in...
Can I still get bills in braille with "Omatome Seikyu Service (combined billing method)"?
If the main line of "Omatome Seikyu Service (combined billing method)" is in use of bills in Braille, the bill of "Omatome Seikyu Service" will also be in braille.
Do I ever get a notification regarding second deduction?
We are afraid that we won't send any notice for the second deduction. We deduct charges 15 days after the due date (if the date falls on Saturdays, Sundays and public holidays,...
Is it okay if I receive the registration form for bank account deduction from the communications company?
The automatic deduction information with the mailing address information belongs to your communications company.The registration form should be sent to the communications compan...
What can I do if I don't have a daytime contact number for "Omatome Seikyu Service (combined billing method)" or "Web Billing" online application screen?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
What kind of a service is "Ikkatsu Seikyu Service (single billing service)" provided by each communications company?
It is a service that when the same contract holder has multiple lines with a communications company, we combine the usage fee into one charge per month. You will need to apply ...
My bill is overdue, can I still pay it?
Where and how you can make a payment by past-due paper bill are as follows.- Payment at our designated convenience stores (within approximately 60 days after the due date, and f...

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