FAQ English

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31～40件（全250件）

What is "d account"?
It is necessary customer ID when you use NTT docomo services such as "My docomo," "d point," "d market." We can provide it not only to NTT docomo users but also to anyone who d...
Can I pay with credit card or by "Pay-easy" even it is after the due date?
You can pay with credit card or by "Pay-easy" even after the due date as long as you can use "Web Billing."
What should I do in order to change the payment method to bank account deduction or credit card payment?
Please apply / make inquiries to the communications companies to apply for the payment method change. *Click "here" for the contact desks of each communications company.
What kind of company is NTT FINANCE?
NTT Finance is a core finance company of NTT group. We provide the latest financial and settlement services centering on billing businesses of communication service charges and ...
What are the differences between "e-billing" service of NTT docomo, "@Billing" service of NTT EAST, "My Billing" service of NTT WEST, "OCN my page" service of NTT Communications and "Web Billing" service?
You can check the charge amount and breakdowns of each communications company on web services provided by the companies. For the charge amount and breakdowns charged by NTT FIN...
Can I save the d points even though I pay by the "d card" of "Omatome Seikyu Service (combined billing method)"?
The d points will be given for "Omatome Seikyu Service (combined billing method)" that has docomo line as the main line. However, it is limited to the use of docomo lines und...
I want to cancel the "remote support service."
To change the contract such as "remote support service" of NTT EAST / WEST, please contact each desk of NTT EAST / NTT WEST and make the procedure. - NTT EAST 116 (toll-free...
Can I combine several docomo lines (ex: mobile phones and docomo Hikari internet) using "Omatome Seikyu Service (combined billing method)"?
To combine several NTT docomo lines, please apply for "Ikkatsu Seikyu Service (single billing service)." If you have a line other than NTT docomo (lines of NTT EAST, NTT WEST, ...
How can I combine the payment for NTT docomo lines together?
The contract holder of the main line needs to make the application with NTT docomo. Click "here" for applications for NTT docomo Ikkatsu Seikyu Service (single billing service).
There is a bill from a collection agency. How can I know its contact number?
You can check the billing company name of the collection agency on the "billing breakdowns" (for Web Billing users, [詳細内訳 (the detailed breakdowns)] on the screen) included ...

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