FAQ English

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What is the billing number for NTT Communications to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for NTT Communication billing number. The number is written in the section of "お客様電話番号等 (customer's ph...
Can I save the d points even though I pay by the "d card" of "Omatome Seikyu Service (combined billing method)"?
The d points will be given for "Omatome Seikyu Service (combined billing method)" that has docomo line as the main line. However, it is limited to the use of docomo lines und...
What happens if I change the billing origin to NTT FINANCE?
The key changes are as follows. - "Web Billing" is available, which enables the customers to check the charged amount (fixed amount) and make payments by credit card or "Pay-ea...
Right now, my registered credit cards are different for each of the NTT Group companies. When I start using "Omatome Seikyu Service (combined billing method)," how is my payment method going to change?
Credit card of the main line of "Omatome Seikyu Service (combined billing method)" will be used since the payment method of the main line is applied after submitting an applicat...
Can I see the bank name for bank account deduction or credit card company name for credit card payment at "Web Billing"?
You can have such display, which has the bank name or credit card company name, on "Web Billing" by setting up on the web services of each communications company. The way to ma...
What is "d account"?
It is necessary customer ID when you use NTT docomo services such as "My docomo," "d point," "d market." We can provide it not only to NTT docomo users but also to anyone who d...
I want to change my current credit card to another credit card.
When you want to change your current credit card for your payments, you need to make a procedure just like a new application. This will be the same procedure as when you lost y...
How can I check the payment status on "Web Billing"?
Please log in to "Web Billing," and you can check the payment status as below. - Press the button [payment/check] on the section of [payment/payment status] of the line you wan...
Can I make a payment using "Pay-easy" service online?
If you use "Web Billing," you can pay by credit card or "Pay-easy" online. To make a payment by "Pay-easy payment" on "Web Billing," you will need an internet banking contract....
What does it mean by "combining the bills"?
"Omatome Seikyu Service (combined billing method)" is our combined billing service. We combine charges of the communications companies (NTT docomo, NTT EAST, NTT WEST, NTT Commu...

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