FAQ English

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41～50件（全250件）

Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...
How can I check the payment status on "Web Billing"?
Please log in to "Web Billing," and you can check the payment status as below. - Press the button [payment/check] on the section of [payment/payment status] of the line you wan...
Can I pay the fees for NTT EAST, NTT WEST, and NTT Communications at a docomo shop?
If your bill is issued by NTT FINANCE and with a bar code, please bring it to a docomo shop. You will be able to pay the charges for each communications company. Also, if you u...
Can you reissue the "receipt" to submit to the tax office for tax return purpose?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months on your own from the top screen after you logged in. * In t...
What is the billing number for NTT Communications to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for NTT Communication billing number. The number is written in the section of "お客様電話番号等 (customer's ph...
I received the bill for my old number. What is this?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, or whe...
I checked the payment details on "@Billing" and "My Billing" but it doesn't show the amount which is billed by the collection agency. Why?
The charges and breakdowns that you can check on "@Billing" of NTT EAST or "My Billing" of NTT WEST are only for those of NTT EAST and NTT WEST. The usage fee of "Denwa Ryoukin...
Can I use "Web Billing" from NTT EAST "@Billing" or NTT West "My Billing"?
After you link the login ID of NTT EAST "@Billing" or NTT WEST "My Billing" to the login ID of "Web Billing", you can log in to "Web Billing" directly from "@Billing" or "My Bil...
I forgot my ID and password for "Web Billing." What can I do?
1) You forgot your login password only. For customers who have registered their email address to reissue the password and "secret questions and answers." Please make a proce...
I don't know the docomo Hikari internet number to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the 11-digit billing number starting from "COP""F""CTV" to charge your docomo Hikari service. You can check the number in the field of billing breakdowns on the me...

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