FAQ English

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41～50件（全250件）

What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...
I want to change my current credit card to another credit card.
When you want to change your current credit card for your payments, you need to make a procedure just like a new application. This will be the same procedure as when you lost y...
How long after the payment can we start copying the "payment certificate "or "usage fee statement" at "Web Billing"?
The timing we update the payment certificate and usage billing statement that you can print out at "Web Billing" is as follows. In the case of paper bills If you pay by credit...
When am I going to get the last bill for my contract after cancellation?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, suspen...
I forgot my ID and password for "Web Billing." What can I do?
1) You forgot your login password only. For customers who have registered their email address to reissue the password and "secret questions and answers." Please make a proce...
Is there a way to easily check my call history and detailed charges?
You can check your call history and detailed charges on web services of each communications company. - NTT EAST "@Billing" - NTT WEST "My Billing" - NTT docomo "e-billing" -...
Can I use "Web Billing" from NTT EAST "@Billing" or NTT West "My Billing"?
After you link the login ID of NTT EAST "@Billing" or NTT WEST "My Billing" to the login ID of "Web Billing", you can log in to "Web Billing" directly from "@Billing" or "My Bil...
I want to check my payment status (bank account deduction status) for my charges. What can I do?
If you use "Web Billing," you can check your payment status at any time online. *Click "here" for the details and application for "Web Billing." *Click "here" for inquiries ...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT docomo. (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT docomo, which provides you with the main line of "Omatome Seikyu...
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...

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