FAQ English

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41～50件（全250件）

What is "banchi gou (land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is a subsequent part, x ban x gou, of xx city xx chome.
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...
Can I combine several docomo lines (ex: mobile phones and docomo Hikari internet) using "Omatome Seikyu Service (combined billing method)"?
To combine several NTT docomo lines, please apply for "Ikkatsu Seikyu Service (single billing service)." If you have a line other than NTT docomo (lines of NTT EAST, NTT WEST, ...
I can't put a check in the box "代表回線と同じ (same as the main line)" in the "ご契約者名 (contract holder's name)" field on the online application screen for sub-line inputting for "Omatome Seikyu Service (combined billing method)."
Please select "本人 (himself/herself)" in the previous field "代表契約者との続柄 (relations with the main contract holder)." Then you can put a check in the box.
I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
I can see "NTT FINANCE collecting agency charge for xxx (month)" separately from the telephone charge in the credit card statement. What is this payment for?
This payment is for the charges of "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）" or "NTT tabal," which are our combined billing services with...
Is the issuing fee charged when I pay at a docomo shop with a paper bill?
It will be charged to those who have the paper bill payment method when they pay at a docomo shop. If you want to waive the issuing fee, you need to make a procedure to change ...
What happens to "Web Billing" if I partially cancel the multiple lines registered at "Web Billing"?
As for the line you cancelled from "Web Billing", you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
When I need to reissue the bill of "Omatome Seikyu Service (combined billing method)," are you going to charge me the issuing fee?
When we reissue the bill, we are not going to charge the issuing fee again. Without the paper bill, you can pay by the following ways. - Payment by credit card on "Web Billing"...
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...

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