FAQ English

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51～60件（全250件）

When I need to reissue the bill of "Omatome Seikyu Service (combined billing method)," are you going to charge me the issuing fee?
When we reissue the bill, we are not going to charge the issuing fee again. Without the paper bill, you can pay by the following ways. - Payment by credit card on "Web Billing"...
While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
If the bill is issued by us, you can apply for "Omatome Seikyu Service (combined billing method)."
Which service is available for it?
Available services are as follows: < NTT EAST , NTT WEST >phones etc. Subscribed phones, INS-Net and Telegram FLET'S etc. FLET'S Hikari, FLET'S ADSL and Hikari phone optio...
What is the "banchi gou nashi (no land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box if you don’t have banchi gou (land number and land number extension).
Is there a limit to the number of contracts I can apply for "Omatome Seikyu Service (combined billing method)"?
The limit for "Omatome Seikyu Service (combined billing method)" is up to 1,000 charges and up to 100,000 lines. When you use "Ikkatsu Seikyu Service (single billing service)" o...
Can I apply my sub-line of "Omatome Seikyu Service (combined billing method)" for "Web Billing"?
Please register the main line with "Web Billing." Then you can check the total amount of charges, each charge of lines (per phone number) and breakdowns for all lines under th...
I want to change my current credit card to another credit card.
When you want to change your current credit card for your payments, you need to make a procedure just like a new application. This will be the same procedure as when you lost y...
I'm using the installment plan (scheduled) provided by NTT EAST/NTT WEST. Can I use "Omatome Seikyu Service (combined billing method)"?
In the case of the installment plan (scheduled), you may not be able to use "Omatome Seikyu Service (combined billing method)." For more information, please contact Omatome Sei...
What does "Saiken-Jouto (transfer of receivables)" mean?
We charge customers for monthly fees transferred by each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Communications) as our own receivables.
On the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing," the contract holder's name doesn't show up due to old-style kanji (Chinese characters).
Please input it by displayable kanji (Chinese characters).

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