FAQ English

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61～70件（全250件）

Can I change the due date of my payment?
We are afraid that you can't change the due date of payments. When you apply for "Omatome Seikyu Service (combined billing method)," the due date follows that of the main line ...
Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
What is the difference between "Omatome Seikyu Service (combined billing method)" and "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）"?
"Omatome Seikyu Service (combined billing method)" is our combined billing service. We combine charges of each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Commun...
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
I use a bank account deduction as my payment method. Can I use my credit card or "Pay-easy" service on "Web Billing"?
"Web Billing" is limited to a paper bill payment For customers with a bank account deduction, we issue the paper bill when we cannot deduct the amount even for the second deduc...
Can you reissue the "receipt" to submit to the tax office for tax return purpose?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months on your own from the top screen after you logged in. * In t...
I want to combine my payments from NTT FINANCE. How can I apply for the service?
The main line contract holder can apply for it in the following way. [Application online] Click "here" for the details and applications of "Omatome Seikyu Service (combined bi...
When am I going to get the last bill for my contract after cancellation?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, suspen...
After I start to get paper bills (notification of bank account deduction etc.) from NTT FINANCE, am I still going to receive paper bills at the same timing?
It could be approximately one to three days later than the communications company's issuing date as we issue the bill (notification of bank account deduction etc.) after each co...
What should I write down in the section of "Okyakusama denwa Bango tou (billing numbers for customer)" on the application form of "Omatome Seikyu Service (combined billing method)"?
Please write down the following numbers for each communications company in use. [NTT docomo lines] Write down your NTT docomo mobile phone number in use (ex.090-xxxx-xxxx) o...

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