FAQ English

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61～70件（全250件）

I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...
When the main line for "Omatome Seikyu Service (combined billing method)" is credit card payment, could you send me the "notification of charges" at my request?
If your main line is NTT docomo, we will issue a "notification of charges" with 110 yen issuing fee (per month/after tax) at your request. Please make the request by the followi...
The ID/password of "Web Billing" input is complicated and difficult. Couldn't you make it easier?
We issue the initial ID/password for the customers at first and then the user changes the ID/password of his/her own choice after login, which is a general way. The initial ID/p...
I tried to make a payment using credit card on "Web Billing" but I can't go on to the next step from "Goriyoujou no Chui (precautions on use)."
Please check if you have other payment screens opened. Also, make sure you uncheck the blocking pop-up screens for web browser. If the blocking pop-up screen is set, you may no...
When I'm using "Omatome Seikyu Service (combined billing method)" for the NTT docomo line, is it possible to make a line from another company as a main line?
If a NTT docomo line is one of the lines which you want to combine by "Omatome Seikyu Service (combined billing method)," the NTT docomo line should always be the main line. If...
Can I apply for "Omatome Seikyu Service (combined billing method)" for both individual contract(s) and corporate contract(s)?
If the individual is one of the corporate active executives, he/she can apply. However, the application should be made by the form. Click "here" to request to mail the applica...
While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
If the bill is issued by us, you can apply for "Omatome Seikyu Service (combined billing method)."
Is there a way to easily check my call history and detailed charges?
You can check your call history and detailed charges on web services of each communications company. - NTT EAST "@Billing" - NTT WEST "My Billing" - NTT docomo "e-billing" -...
I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
How can I check the payment status on "Web Billing"?
Please log in to "Web Billing," and you can check the payment status as below. - Press the button [payment/check] on the section of [payment/payment status] of the line you wan...

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