FAQ English

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71～80件（全250件）

I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
Which number should I input to check the OCN provider billing on the online application screen of "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for the OCN number. The number is written in the section of "お客様電話番号等 (customer's phone numbers)" on t...
Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...
I want to combine my payments from NTT FINANCE. How can I apply for the service?
The main line contract holder can apply for it in the following way. [Application online] Click "here" for the details and applications of "Omatome Seikyu Service (combined bi...
While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
If the bill is issued by us, you can apply for "Omatome Seikyu Service (combined billing method)."
How can I change the billing address (receiver's name)?
For inquiries and requests for changing billing addresses, please contact each communications company and request for it. (For Omatome Seikyu Service (combined billing method) ...
After I start to get paper bills (notification of bank account deduction etc.) from NTT FINANCE, am I still going to receive paper bills at the same timing?
It could be approximately one to three days later than the communications company's issuing date as we issue the bill (notification of bank account deduction etc.) after each co...
If the "Web Billing" login ID/password is locked, can I log in with "d account"?
If the "Web Billing" login ID/password is locked, you can't log in with "d account." In case of an incorrect password, if you have your registered email address to reissue pass...
I can't log in to the Web Billing screen as it is not displayed.
When you can't log in to the Web Billing screen as it is not displayed, one of followings might work out the error. - Restart the browser in use: end the browsing software an...

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