FAQ English

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71～80件（全250件）

I can see "NTT FINANCE collecting agency charge for xxx (month)" separately from the telephone charge in the credit card statement. What is this payment for?
This payment is for the charges of "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）" or "NTT tabal," which are our combined billing services with...
Can I change the due date of my payment?
We are afraid that you can't change the due date of payments. When you apply for "Omatome Seikyu Service (combined billing method)," the due date follows that of the main line ...
I want to change my bank account to another bank account.
If you want to change your registered bank information or account number, you need to make a procedure just like a new application. For applications and inquiries in regard to c...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
If I change (transfer) the contract holder's name for the registered line with "Web Billing," what happens to "Web Billing"?
"Web Billing" registered by the previous contract holder's name will automatically be cancelled and you can't use it. Please apply for "Web Billing" newly from a new contract ...
If the contract holder's name of the line registered with "Omatome Seikyu Service (combined billing method)" was changed on the side of the communications company, what is going to happen to the "Omatome Seikyu Service"?
When you change the contract holder of the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will be cancelled automatically. Please appl...
I don't know the contract holder's name to apply for "Omatome Seikyu Service (combined billing method)." What can I do?
The contract holder's name may be one of your relatives. To check the details of the contract, please contact each communications company that has your contract. For the contac...
Regarding chat support with the operator, what are the system requirements you recommend?
Please read down below about the service details and system requirements in order to have an operator chat support. ◆Service details Professional operators will help you out...
Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...

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