FAQ English

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71～80件（全250件）

I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
If the bill is issued by us, you can apply for "Omatome Seikyu Service (combined billing method)."
Regarding chat support with the operator, what are the system requirements you recommend?
Please read down below about the service details and system requirements in order to have an operator chat support. ◆Service details Professional operators will help you out...
Why can't I apply for "@Billing," "My Billing," and "Web Billing" at the same contact desk?
Because each web service is provided by different companies. "@Billing" is an NTT EAST service, "My Billing" is an NTT WEST service, and "Web Billing" is our service. Please mak...
When I need to reissue the bill of "Omatome Seikyu Service (combined billing method)," are you going to charge me the issuing fee?
When we reissue the bill, we are not going to charge the issuing fee again. Without the paper bill, you can pay by the following ways. - Payment by credit card on "Web Billing"...
Can I change the due date of my payment?
We are afraid that you can't change the due date of payments. When you apply for "Omatome Seikyu Service (combined billing method)," the due date follows that of the main line ...
If I change (transfer) the contract holder's name for the registered line with "Web Billing," what happens to "Web Billing"?
"Web Billing" registered by the previous contract holder's name will automatically be cancelled and you can't use it. Please apply for "Web Billing" newly from a new contract ...
After I start to get paper bills (notification of bank account deduction etc.) from NTT FINANCE, am I still going to receive paper bills at the same timing?
It could be approximately one to three days later than the communications company's issuing date as we issue the bill (notification of bank account deduction etc.) after each co...
I want to combine my payments from NTT FINANCE. How can I apply for the service?
The main line contract holder can apply for it in the following way. [Application online] Click "here" for the details and applications of "Omatome Seikyu Service (combined bi...
I use a bank account deduction as my payment method. Can I use my credit card or "Pay-easy" service on "Web Billing"?
"Web Billing" is limited to a paper bill payment For customers with a bank account deduction, we issue the paper bill when we cannot deduct the amount even for the second deduc...

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