FAQ English

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81～90件（全250件）

If the contract holder's name of the line registered with "Omatome Seikyu Service (combined billing method)" was changed on the side of the communications company, what is going to happen to the "Omatome Seikyu Service"?
When you change the contract holder of the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will be cancelled automatically. Please appl...
I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
What happens to "Web Billing" if I partially terminate (suspend or cancel) the multiple lines registered at "Web Billing"?
You can use "Web Billing" for 480 days after the cancellation for the suspended or cancelled lines. For the multiple lines registered with "Web Billing" under the same ID/passw...
Which number should I input to check the OCN provider billing on the online application screen of "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for the OCN number. The number is written in the section of "お客様電話番号等 (customer's phone numbers)" on t...
Is the paper bill issuing fee charged even after I apply for "Omatome Seikyu Service (combined billing method)"?
The issuing fee of the paper bills depends on the regulations that have been set by the communications company of the main line of "Omatome Seikyu Service (combined billing meth...
If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
I don't know the number for the registration on the online application screen for" Omatome Seikyu Service (combined billing method)" or "Web Billing."
After selecting the communications company in the field of phone number on the online application screen, point a cursor at the number inputting field and the details pops up on...
If I change "d account," would I not be able to use "Web Billing" anymore?
Even if you change "d account," you would be able to use "Web Billing" with the revised "d account."
I check my billing amount at "e-billing," "@ Billing," "My Billing." Can I still check them after "Omatome Seikyu Service (combined billing method)" starts?
After Omatome Seikyu Service starts, you can check the billing amount of each communications company at "e-billing"/"@Billing"/"My Billing." You can only check the billing brea...
After I start to get paper bills (notification of bank account deduction etc.) from NTT FINANCE, am I still going to receive paper bills at the same timing?
It could be approximately one to three days later than the communications company's issuing date as we issue the bill (notification of bank account deduction etc.) after each co...

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