FAQ English

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81～90件（全250件）

Which number should I input to check the OCN provider billing on the online application screen of "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for the OCN number. The number is written in the section of "お客様電話番号等 (customer's phone numbers)" on t...
When am I going to get the last bill for my contract after cancellation?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, suspen...
Can I choose the main line for "Omatome Seikyu Service (combined billing method)"?Is it possible to apply a line from a company other than NTT docomo as a main line?
If a NTT docomo line is one of the lines which you want to combine by "Omatome Seikyu Service (combined billing method)," the NTT docomo line should always be the main line. If...
What is the purpose of changing the billing origin to NTT FINANCE?
The purpose is to meet the needs of customers who want to combine individual bills from each communications company into one bill and to meet the needs of each communications co...
I'm using "Omatome Seikyu Service (combined billing method)." How can I get the issuing fee waived?
To get the issuing fee waived, you need to make procedures to stop issuing the paper statements with each communications company, which provides you with the main line of "Omato...
After I started using "Omatome Seikyu Service (combined billing method)" for my docomo mobile phone, the bills started to arrive at my house late. Why?
We need time to combine the usage fee of each communications company when issuing the bills. Therefore it takes approximately another three days to issue the bills prior to usin...
Can I pay my "Omatome Seikyu Service (combined billing method)" bills at a convenience store or at a bank?
You can pay your bill of "Omatome Seikyu Service (combined billing method)" as well as other communications company. How and where you can make a payment by the bills are as fo...
Is there a way to easily check my call history and detailed charges?
You can check your call history and detailed charges on web services of each communications company. - NTT EAST "@Billing" - NTT WEST "My Billing" - NTT docomo "e-billing" -...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
On what basis should I select the classification of contracts as either individual or corporate on the online application screen for "Omatome Seikyu Service (combined billing method)"?
If the contract holder of the main line is a corporate, please select "corporate" in the classification of contracts.

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