FAQ English

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91～100件（全250件）

Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...
Where can I find the details for the delayed interest?
You can find the following details on the back of "receipt" part of the phone or other bills."You may be charged the delayed interest, with an annual rate of maximum 14.5% (NTT ...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...
Is the paper bill issuing fee charged even after I apply for "Omatome Seikyu Service (combined billing method)"?
The issuing fee of the paper bills depends on the regulations that have been set by the communications company of the main line of "Omatome Seikyu Service (combined billing meth...
Can I choose the main line for "Omatome Seikyu Service (combined billing method)"?Is it possible to apply a line from a company other than NTT docomo as a main line?
If a NTT docomo line is one of the lines which you want to combine by "Omatome Seikyu Service (combined billing method)," the NTT docomo line should always be the main line. If...
I want to know how to cancel the "Ikkatsu Soufu (bundling mail service)" when I apply for "Omatome Seikyu Service (combined billing method)."
When you want to cancel the "Ikkatsu Soufu Service (bundling mail service)" with application for "Omatome Seikyu Service (combined billing method)," we will make the procedure f...
The display shows "If you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company, please register the single billing ID which is in your billing "customer contact numbers field".
If you are already using the "Ikkatsu Seikyu Service (single billing service)" for each communications company, please register the "single billing service" main phone number wh...
On what basis should I select the classification of contracts as either individual or corporate on the online application screen for "Omatome Seikyu Service (combined billing method)"?
If the contract holder of the main line is a corporate, please select "corporate" in the classification of contracts.
Please guide me through the "Web Billing" screen and how to use it.
On our website, there are "Web Billing trial version" and "Web Billing User Guide" that have instructions and screenshots of the "Web Billing." "Web Billing" User Guide"Web Bil...
The ID/password of "Web Billing" input is complicated and difficult. Couldn't you make it easier?
We issue the initial ID/password for the customers at first and then the user changes the ID/password of his/her own choice after login, which is a general way. The initial ID/p...

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