FAQ English

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91～100件（全250件）

Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
How can I check the payment status on "Web Billing"?
Please log in to "Web Billing," and you can check the payment status as below. - Press the button [payment/check] on the section of [payment/payment status] of the line you wan...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
I typed in the login ID and password of "Web Billing" incorrectly and it is locked. What can I do?
1) For customers who have registered their email address to reissue a password and "secret questions and answers."Please make a procedure from "reissuing the login a password" i...
Can I use "Omatome Seikyu Service (combined billing method)" for the fee charged from NTT Communications once every two months, such as OCN services fee?
If the bill is issued by us, you will be able to apply for "Omatome Seikyu Service (combined billing method)." If we charge you only for OCN services, we may charge you once ev...
I got a notice saying that the second deduction failed. When is my internet going to be suspended?
Please check our notice we send for suspension date. When you couldn’t pay by the second time deduction, where and how you can make a payment by the bill we issued are as follo...
The display shows "Please register the main line if you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
I want to know how to input the sub-line number on the online application for "Omatome Seikyu Service (combined billing method)."
After inputting in the field "おまとめ請求代表回線 (the main line of "Omatome Seikyu Service (combined billing method)," please select the communications company from the pull-d...
What is "banchi gou (land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is a subsequent part, x ban x gou, of xx city xx chome.

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