FAQ English

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11～20件（全250件）

I am going to move. How do I change the billing address for my phone bill?
To change the billing address, please contact each communications company. For the details, please contact each communications company. Please check the websites of each commu...
Can I use "Web Billing" from NTT EAST "@Billing" or NTT West "My Billing"?
After you link the login ID of NTT EAST "@Billing" or NTT WEST "My Billing" to the login ID of "Web Billing", you can log in to "Web Billing" directly from "@Billing" or "My Bil...
When I want to cancel an optional service, suspend the line, cancel the contract, or change the contract holder, where should I contact?
Please contact the service desk of each communications company. Click "here" for application / inquiries for each communications company. Procedures should be made with each c...
I have multiple lines of NTT docomo's mobile phone (mobile phones, docomo Hikari or etc.). Can I apply for "Omatome Seikyu Service (combined billing method)"?
When you combine multiple lines of NTT docomo, please apply for "Ikkatsu Seikyu Service (single billing service)" of NTT docomo. If you use some lines other than NTT docomo (NT...
I typed in the login ID and password of "Web Billing" incorrectly and it is locked. What can I do?
1) For customers who have registered their email address to reissue a password and "secret questions and answers."Please make a procedure from "reissuing the login a password" i...
What kind of company is NTT FINANCE?
NTT Finance is a core finance company of NTT group. We provide the latest financial and settlement services centering on billing businesses of communication service charges and ...
I don't know the docomo Hikari internet number to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the 11-digit billing number starting from "COP""F""CTV" to charge your docomo Hikari service. You can check the number in the field of billing breakdowns on the me...
What is the billing number for NTT Communications to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the 10-digit number starting from "0," "6," "7," "8" for NTT Communication billing number. The number is written in the section of "お客様電話番号等 (customer's ph...
For credit card payment, can I receive a "notification of charges" if I wish?
For NTT docomo lines, please contact NTT docomo to request your "notification of charges." Your "notification of charges" will be issued with the issuing fee 55 yen (monthly /af...
Can I pay the fees for NTT EAST, NTT WEST, and NTT Communications at a docomo shop?
If your bill is issued by NTT FINANCE and with a bar code, please bring it to a docomo shop. You will be able to pay the charges for each communications company. Also, if you u...

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