FAQ English

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11～20件（全250件）

If my payment is overdue, do I have to pay the delayed interest later on?
You may be charged the delayed interest for late payment for the period from the next day of the due date to one day before the payment.The annual rate of delayed interest is ma...
I got a letter from NTT FINANCE saying "request for payment (notice of service suspension)." Where can I pay with this notice?
When you want to pay by a "request of payment (suspension notice)" with a bar code, where and how you can make a payment are as follows.- Payment at our designated convenience s...
How can I combine the payment for NTT docomo lines together?
The contract holder of the main line needs to make the application with NTT docomo. Click "here" for applications for NTT docomo Ikkatsu Seikyu Service (single billing service).
Can I pay the fees for NTT EAST, NTT WEST, and NTT Communications at a docomo shop?
If your bill is issued by NTT FINANCE and with a bar code, please bring it to a docomo shop. You will be able to pay the charges for each communications company. Also, if you u...
Where can I pay the bills for the communications fees issued by NTT FINANCE?
Where and how you can make a payment by the paper bill are as follows. - Payment by credit card on "Web Billing" * Click "here" for the details and application for "Web Billi...
I am going to move. How do I change the billing address for my phone bill?
To change the billing address, please contact each communications company. For the details, please contact each communications company. Please check the websites of each commu...
I want to pay by credit card or "Pay-easy" service on "Web Billing." Is it possible any time?
Except for the following maintenance periods, you can use it at any time. [Details of the maintenance periods] Period you can't pay by credit card. - 10:30 pm to 8:30 am (nex...
I want to pay by bank account transfer.
We are afraid that we do not have a bank account for payments (transfer). How and where you can make a payment are as follows. - Payment by credit card on "Web Billing" *Click...
There is a bill from a collection agency. How can I know its contact number?
You can check the billing company name of the collection agency on the "billing breakdowns" (for Web Billing users, [詳細内訳 (the detailed breakdowns)] on the screen) included ...
I'm using online billing service (@Billing, My Billing, OCN my page, My docomo) of each communications company. Can I still use these websites after applying for "Omatome Seikyu Service (combined billing method)"?
You can keep using the web services of each communications company even after applying for "Omatome Seikyu Service (combined billing method)." After "Omatome Seikyu Service (co...

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