FAQ English

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101～110件（全250件）

How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
I want to know how to cancel the "Ikkatsu Soufu (bundling mail service)" when I apply for "Omatome Seikyu Service (combined billing method)."
When you want to cancel the "Ikkatsu Soufu Service (bundling mail service)" with application for "Omatome Seikyu Service (combined billing method)," we will make the procedure f...
On what basis should I select the classification of contracts as either individual or corporate on the online application screen for "Omatome Seikyu Service (combined billing method)"?
If the contract holder of the main line is a corporate, please select "corporate" in the classification of contracts.
I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...
Can I apply for "Omatome Seikyu Service (combined billing method)" for both individual contract(s) and corporate contract(s)?
If the individual is one of the corporate active executives, he/she can apply. However, the application should be made by the form. Click "here" to request to mail the applica...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT EAST (or NTT WEST). (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT EAST (or NTT WEST), which provides you with the main line of "Om...
If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
I don't want to have my fees deducted from my bank account this month.
Basically, we can't stop automatic deduction. But if you have some reasons to make such request, please contact us. *Click "here" for the contact desk. Depending on when you c...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...

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