FAQ English

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101～110件（全250件）

I applied for bank account deduction. When is it going to be activated?
It takes approximately one to two months (In the case of NTT Communications, it takes approximately two to three months.) to activate the bank account deduction after your appli...
I can't input my 11-digit mobile phone number as the sub-line number is 10-digit on the online application screen for "Omatome Seikyu Service (combined billing method)."
You can't register NTT docomo lines as sub-lines with "Omatome Seikyu Service (combined billing method)." If you have multiple docomo lines, please apply for "Ikkatsu Seikyu Ser...
What is "代表回線以外 (except the main line)" on the online application screen for "Omatome Seikyu Service (combined billing method)"?
The "代表回線以外 (except the main line)" is a phone (billing) number of sub-lines of "Omatome Seikyu Service (combined billing method)." NTT docomo lines can't be registered a...
I don't know how to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)."
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
What happens to "Web Billing" if I partially terminate (suspend or cancel) the multiple lines registered at "Web Billing"?
You can use "Web Billing" for 480 days after the cancellation for the suspended or cancelled lines. For the multiple lines registered with "Web Billing" under the same ID/passw...
What is the 11-digit number indicated in the "Okyakusama Denwa Bango (customer telephone no.)" section starting with COP or F on the paper statements (notification of bank account deduction etc.) issued by NTT FINANCE?
It is the billing number for charges of "docomo Hikari" provided by NTT docomo.
What is the difference between "Omatome Seikyu Service (combined billing method)" and "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）"?
"Omatome Seikyu Service (combined billing method)" is our combined billing service. We combine charges of each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Commun...
I'm receiving a discount service called "Ikkatsu Seikyu Waribiki (discount with single billing service)" for 100 yen of discount of NTT EAST/WEST. Can I get the discount though I apply for "Omatome Seikyu Service (combined billing method)"?
The discount service called "Ikkatsu Seikyu Waribiki (discount with single billing service)" of NTT EAST/WEST remains available. Unless you cancel "Ikkatsu Seikyu (single billin...
Do I get any discount services (ex: Group phone call discount) when I apply for "Omatome Seikyu Service (combined billing method)"?
We are afraid that there is no discount service with an application for "Omatome Seikyu Service (combined billing method)."
I'm using the installment plan (scheduled) provided by NTT EAST/NTT WEST. Can I use "Omatome Seikyu Service (combined billing method)"?
In the case of the installment plan (scheduled), you may not be able to use "Omatome Seikyu Service (combined billing method)." For more information, please contact Omatome Sei...

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