FAQ English

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111～120件（全250件）

When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
What are the differences between "e-billing" service of NTT docomo, "@Billing" service of NTT EAST, "My Billing" service of NTT WEST, "OCN my page" service of NTT Communications and "Web Billing" service?
You can check the charge amount and breakdowns of each communications company on web services provided by the companies. For the charge amount and breakdowns charged by NTT FIN...
Is it possible to have NTT FINANCE sending the "notification about the completion of procedures for Omatome Seikyu Service (combined billing method)" to my desired address?
As a general rule, we send the notification to the contract holder of the main line. As far as "Omatome Seikyu Service (combined billing method)" goes, we won't send the notifi...
How can I pay my fees at a docomo shop?
If you want to pay the services other than NTT docomo (NTT EAST, NTT WEST, NTT Communications), you need to bring the paper bill to a docomo shop. If you want to pay NTT docomo...
Where can I get some information about my billing for communications fees?
Please contact the following contact desks. Inquiries onlineInquiries by phone
What does "Saiken-Jouto (transfer of receivables)" mean?
We charge customers for monthly fees transferred by each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Communications) as our own receivables.
Do I have to input "heya bango (room number) in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input the address in the same way as you did with the communications company.
On the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing," the contract holder's name doesn't show up due to old-style kanji (Chinese characters).
Please input it by displayable kanji (Chinese characters).
Can I pay with credit card or by "Pay-easy" even it is after the due date?
You can pay with credit card or by "Pay-easy" even after the due date as long as you can use "Web Billing."

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