FAQ English

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What is "代表回線以外 (except the main line)" on the online application screen for "Omatome Seikyu Service (combined billing method)"?
The "代表回線以外 (except the main line)" is a phone (billing) number of sub-lines of "Omatome Seikyu Service (combined billing method)." NTT docomo lines can't be registered a...
What is the "banchi gou nashi (no land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please put a check in the box if you don’t have banchi gou (land number and land number extension).
What happens to "Web Billing" if I partially terminate (suspend or cancel) the multiple lines registered at "Web Billing"?
You can use "Web Billing" for 480 days after the cancellation for the suspended or cancelled lines. For the multiple lines registered with "Web Billing" under the same ID/passw...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...
Is there any condition for "Omatome Seikyu Service (combined billing method)" application?
The conditions for "Omatome Seikyu Service (combined billing method)" are as follows. [Target line] - You have more than two lines charged by NTT FINANCE (transfer of receivab...
Can I stop the link between the "Web Billing" login ID and "d account" ID?
You can stop the link by pressing [登録解除 (cancel the registration)] under [d アカウント連携登録有無 (d account link registration)] on the [基本情報 (basic information)] scree...
Where can I get some information about my billing for communications fees?
Please contact the following contact desks. Inquiries onlineInquiries by phone
I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...
Can I divide my "Omatome Seikyu Service (combined billing method)" charge for each company?
You can't divide the combined charge by "Omatome Seikyu Service (combined billing method)" for each company. Please make the payment as "Omatome Seikyu Service" charges.
After I apply for "Omatome Seikyu Service (combined billing method)," do I still get bills and bank account deduction notification just like before?
Once you apply for "Omatome Seikyu Service (combined billing method), "how your billing conforms to the main line of "Omatome Seikyu Service." For example, if a payment method ...

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