FAQ English

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111～120件（全250件）

How can I change the billing origin back to my former communications company?
To change the company in charge of payment from NTT FINANCE to the communications company, please contact each communications company. Combining bills of mobiles and landline ...
What is the purpose of changing the billing origin to NTT FINANCE?
The purpose is to meet the needs of customers who want to combine individual bills from each communications company into one bill and to meet the needs of each communications co...
I can't input my 11-digit mobile phone number as the sub-line number is 10-digit on the online application screen for "Omatome Seikyu Service (combined billing method)."
You can't register NTT docomo lines as sub-lines with "Omatome Seikyu Service (combined billing method)." If you have multiple docomo lines, please apply for "Ikkatsu Seikyu Ser...
Can I pay with credit card or by "Pay-easy" even it is after the due date?
You can pay with credit card or by "Pay-easy" even after the due date as long as you can use "Web Billing."
Do we still receive "Seikyu gaku Oshirase email (billing amount notification email)" after cancelling "Web Billing"?
As for the cancelled line of "Web Billing," you will not receive "Seikyu gaku Oshirase email (billing amount notification email)" right after the cancellation. If "Web Billing"...
What should I do in order to change the payment method to bank account deduction or credit card payment?
Please apply / make inquiries to the communications companies to apply for the payment method change. *Click "here" for the contact desks of each communications company.
I'm using bank account deduction as my payment method. What can I do when the deduction fails?
When bank account deduction fails on the due date, the second deduction is approximately 15 days after the due date. Please make a deposit into your account by the day before th...
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
Is it possible to have NTT FINANCE sending the "notification about the completion of procedures for Omatome Seikyu Service (combined billing method)" to my desired address?
As a general rule, we send the notification to the contract holder of the main line. As far as "Omatome Seikyu Service (combined billing method)" goes, we won't send the notifi...
What does tax classification mean in the billing?
It is a calculation method of consumption tax equivalent amounts. - Summed: to calculate tax on the sum of the items. - Individual: to calculate tax on each one of the items. ...

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