FAQ English

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121～130件（全250件）

If the "Web Billing" login ID/password is locked, can I log in with "d account"?
If the "Web Billing" login ID/password is locked, you can't log in with "d account." In case of an incorrect password, if you have your registered email address to reissue pass...
Please guide me through the "Web Billing" screen and how to use it.
On our website, there are "Web Billing trial version" and "Web Billing User Guide" that have instructions and screenshots of the "Web Billing." "Web Billing" User Guide"Web Bil...
The ID/password of "Web Billing" input is complicated and difficult. Couldn't you make it easier?
We issue the initial ID/password for the customers at first and then the user changes the ID/password of his/her own choice after login, which is a general way. The initial ID/p...
When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
What are the differences between "e-billing" service of NTT docomo, "@Billing" service of NTT EAST, "My Billing" service of NTT WEST, "OCN my page" service of NTT Communications and "Web Billing" service?
You can check the charge amount and breakdowns of each communications company on web services provided by the companies. For the charge amount and breakdowns charged by NTT FIN...
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
If the contract holder's name of the line registered with "Omatome Seikyu Service (combined billing method)" was changed on the side of the communications company, what is going to happen to the "Omatome Seikyu Service"?
When you change the contract holder of the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will be cancelled automatically. Please appl...
Can I use "Omatome Seikyu Service (combined billing method)" for the fee charged from NTT Communications once every two months, such as OCN services fee?
If the bill is issued by us, you will be able to apply for "Omatome Seikyu Service (combined billing method)." If we charge you only for OCN services, we may charge you once ev...
How can I change the billing origin back to my former communications company?
To change the company in charge of payment from NTT FINANCE to the communications company, please contact each communications company. Combining bills of mobiles and landline ...
The display shows "Please confirm the name and contact number" on the online application screen for "Omatome Seikyu Service (combined billing method)."
The line you are trying to register with "Omatome Seikyu Service (combined billing method)" is the line billed by us? After selecting the communications company in the field o...

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