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The display shows "Omatome Seikyu Service (combined billing method) has already been registered." on the online application screen for "Omatome Seikyu Service"
If the line has already been registered with "Omatome Seikyu Service (combined billing method)," you can't make a new application with the line. If you want to add a line, pl...
What can I do when I can't find my address from the address list in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
If you can't find your address from the list, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hours: 9:...
I want to change my bank account to another bank account.
If you want to change your registered bank information or account number, you need to make a procedure just like a new application. For applications and inquiries in regard to c...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and det...
Do I get any discount services (ex: Group phone call discount) when I apply for "Omatome Seikyu Service (combined billing method)"?
We are afraid that there is no discount service with an application for "Omatome Seikyu Service (combined billing method)."
By changing the billing origin to NTT FINANCE, is my personal information going to be given to NTT FINANCE?
Our customers' personal information, only which is required to charge and collect payments from the customers, is provided by each communications company since we handle charges...
What does "Saiken-Jouto (transfer of receivables)" mean?
We charge customers for monthly fees transferred by each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Communications) as our own receivables.
The display shows "Please register the main line if you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
Regarding chat support with the operator, what should I be aware of?
Please note the following points for chat support with the operator. 1 We do not ask for any personal information on the chatting screen. 2 The chat support is only in Japanes...
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...

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