FAQ English

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131～140件（全250件）

If I pay an unpaid bill for one of the lines under "Omatome Seikyu Service (combined billing method)," can I have the connection back for that line?
Partial payments such as a payment for only one line (only the main line or sub-lines) is not possible under "Omatome Seikyu Service (combined billing method)." So we can't ac...
If I want to check all lines applied for "Omatome Seikyu Service (combined billing method)" on "Web Billing," does the contract holder for the sub-line also have to apply for the "Omatome Seikyu Service"?
It is not necessary for the contract holder of sub-lines to apply if the application for "Omatome Seikyu Service (combined billing method)" is made for the main line. You can c...
Can I apply for "Omatome Seikyu Service (combined billing method)" for the payments I already got billed?
"Omatome Seikyu Service (combined billing method)" is a service we combine coming charges. We can't put the past and current charges to "Omatome Seikyu Service."
Can I use "Omatome Seikyu Service (combined billing method)" even if I'm using NTT docomo's 2 in 1 service?
You can use "Omatome Seikyu Service (combined billing method)" if you designate either of phone numbers of the service "2 in 1" as your main line of "Omatome Seikyu Service." ...
What happens to "Web Billing" if I cancel the registered line with "Web Billing"?
After the registered line was cancelled for suspension or cancellation, you can use "Web Billing" for 480 days after the cancellation. For the multiple lines registered with "W...
Until when can I check "Web Billing" after I change the registered mobile phone carrier company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."
Do we still receive "Seikyu gaku Oshirase email (billing amount notification email)" after cancelling "Web Billing"?
As for the cancelled line of "Web Billing," you will not receive "Seikyu gaku Oshirase email (billing amount notification email)" right after the cancellation. If "Web Billing"...
Can you reissue the "receipt" to submit to the tax office for tax return purpose?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months on your own from the top screen after you logged in. * In t...
What is the difference between "Omatome Seikyu Service (combined billing method)" and "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）"?
"Omatome Seikyu Service (combined billing method)" is our combined billing service. We combine charges of each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Commun...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...

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