FAQ English

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131～140件（全250件）

In which order are the name of the companies going to get listed in the breakdowns of the bill of "Omatome Seikyu Service (combined billing method)"?
The listed order of the companies of the billing breakdowns is as follows. If the main line is NTT docomo. 1) NTT docomo 2) NTT EAST 3) NTT WEST 4) NTT Communications If the ...
The display shows "Omatome Seikyu Service (combined billing method) has already been registered." on the online application screen for "Omatome Seikyu Service"
If the line has already been registered with "Omatome Seikyu Service (combined billing method)," you can't make a new application with the line. If you want to add a line, pl...
What is "banchi gou (land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is a subsequent part, x ban x gou, of xx city xx chome.
I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
I tried to make a payment using credit card on "Web Billing" but I can't go on to the next step from "Goriyoujou no Chui (precautions on use)."
Please check if you have other payment screens opened. Also, make sure you uncheck the blocking pop-up screens for web browser. If the blocking pop-up screen is set, you may no...
In what situations do I need an application form for "Omatome Seikyu Service (combined billing method)"?
Please apply by the form in the case of the followings. - When you apply for "Omatome Seikyu Service (combined billing method)" for charges whose contract holders are different...
I don't have a sub-line but I want to use Omatome Seikyu Service (combined billing method).
We are afraid that you can't apply for Omatome Seikyu Service (combined billing method) without a sub-line.
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
Regarding chat support with the operator, what are the system requirements you recommend?
Please read down below about the service details and system requirements in order to have an operator chat support. ◆Service details Professional operators will help you out...
When is the bank account deduction date?
There are 6 different billing periods for each communications company. Therefore, the dates could be one of the followings: the 5th, 10th, 15th, 20th, 25th, or the end of each m...

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