FAQ English

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151～160件（全250件）

What happens to "Web Billing" if I partially cancel the multiple lines registered at "Web Billing"?
As for the line you cancelled from "Web Billing", you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
Which lines can I register for "Web Billing"?
You can register the lines we charge for your usage fee: NTT docomo, NTT EAST, NTT WEST, NTT Communications. You can't register lines which have been suspended or cancelled.
Can I apply for "Omatome Seikyu Service (combined billing method)" for both individual contract(s) and corporate contract(s)?
If the individual is one of the corporate active executives, he/she can apply. However, the application should be made by the form. Click "here" to request to mail the applica...
Is there a limit to the number of contracts I can apply for "Omatome Seikyu Service (combined billing method)"?
The limit for "Omatome Seikyu Service (combined billing method)" is up to 1,000 charges and up to 100,000 lines. When you use "Ikkatsu Seikyu Service (single billing service)" o...
What are the advantages of using "Omatome Seikyu Service (combined billing method)"?
The advantages for "Omatome Seikyu Service (combined billing method)" are as follows. [Corporate customers] - You will see charges for each of phone fees in a lump sum. It inc...
I don't know the post code for my address to fill in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please search the address from the address list by pressing the button [住所リストから住所検索 (to search address from the address list)].
Is the issuing fee charged when I pay at a docomo shop with a paper bill?
It will be charged to those who have the paper bill payment method when they pay at a docomo shop. If you want to waive the issuing fee, you need to make a procedure to change ...
Regarding my monthly payment with the credit card, is there a designated card brand?
Available credit card brands are as follows. -"VISA" -"MasterCard" -"JCB" -"AMERICAN EXPRESS" -"DINERS" Also, if your payment method is a paper bill, you will be a...
After I apply for "Omatome Seikyu Service (combined billing method)," do I still get bills and bank account deduction notification just like before?
Once you apply for "Omatome Seikyu Service (combined billing method), "how your billing conforms to the main line of "Omatome Seikyu Service." For example, if a payment method ...
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...

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