FAQ English

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161～170件（全250件）

Can I divide my "Omatome Seikyu Service (combined billing method)" charge for each company?
You can't divide the combined charge by "Omatome Seikyu Service (combined billing method)" for each company. Please make the payment as "Omatome Seikyu Service" charges.
Can I use "Omatome Seikyu Service (combined billing method)" even if I'm using NTT docomo's 2 in 1 service?
You can use "Omatome Seikyu Service (combined billing method)" if you designate either of phone numbers of the service "2 in 1" as your main line of "Omatome Seikyu Service." ...
The display shows "Please register the main line if you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
What can I do when I can't find my address from the post code in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
If you can't find your address from the post code, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hour...
I don't know the contract holder's name to apply for "Omatome Seikyu Service (combined billing method)." What can I do?
The contract holder's name may be one of your relatives. To check the details of the contract, please contact each communications company that has your contract. For the contac...
I don't know the number for the registration on the online application screen for" Omatome Seikyu Service (combined billing method)" or "Web Billing."
After selecting the communications company in the field of phone number on the online application screen, point a cursor at the number inputting field and the details pops up on...
When is the bank account deduction date?
There are 6 different billing periods for each communications company. Therefore, the dates could be one of the followings: the 5th, 10th, 15th, 20th, 25th, or the end of each m...
When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
Do I have to fill in the form for "Omatome Seikyu Service (combined billing method)" when I want to combine the bills charged to different members in my family?
Even if all the bills are your family's (relation within the third degree), an application for "Omatome Seikyu Service (combined billing method)" should be made by the form for ...
Can I use "Omatome Seikyu Service (combined billing method)" for the fee charged from NTT Communications once every two months, such as OCN services fee?
If the bill is issued by us, you will be able to apply for "Omatome Seikyu Service (combined billing method)." If we charge you only for OCN services, we may charge you once ev...

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