FAQ English

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181～190件（全250件）

Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...
Can I also use my "Web Billing" login ID/password even though "d account" is linked to my ID?
You can still log in with your "Web Billing" login ID/password even after you linked "d account" to your ID.
Please guide me through the "Web Billing" screen and how to use it.
On our website, there are "Web Billing trial version" and "Web Billing User Guide" that have instructions and screenshots of the "Web Billing." "Web Billing" User Guide"Web Bil...
How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and det...
Will there be a fee for application or usage of "Omatome Seikyu Service (combined billing method)"?
It is free of contract fee and monthly charge. However, paper bills may cost you the issuing fees.
Can I use "Omatome Seikyu Service (combined billing method)" for the fee charged from NTT Communications once every two months, such as OCN services fee?
If the bill is issued by us, you will be able to apply for "Omatome Seikyu Service (combined billing method)." If we charge you only for OCN services, we may charge you once ev...
The display shows "If you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company, please register the single billing ID which is in your billing "customer contact numbers field".
If you are already using the "Ikkatsu Seikyu Service (single billing service)" for each communications company, please register the "single billing service" main phone number wh...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...

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