FAQ English

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181～190件（全250件）

If I change my "Web Billing" login ID/password, would I not be able to log in to "d account"?
Even if you change your "Web Billing" login ID/password, you can continue to use "Web Billing" with "d account" without any changes.
How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
I applied for bank account deduction. When is it going to be activated?
It takes approximately one to two months (In the case of NTT Communications, it takes approximately two to three months.) to activate the bank account deduction after your appli...
What are the differences between "e-billing" service of NTT docomo, "@Billing" service of NTT EAST, "My Billing" service of NTT WEST, "OCN my page" service of NTT Communications and "Web Billing" service?
You can check the charge amount and breakdowns of each communications company on web services provided by the companies. For the charge amount and breakdowns charged by NTT FIN...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and det...
Is it able to use "Omatome Seikyu Service (combined billing method)" between a parent company and a subsidiary company or between affiliated companies? (Each contract holder is different.)
We can process your application for "Omatome Seikyu Service (combined billing method)" after we confirm that the relations are applicable as between a parent company and a subsi...
If I apply for "Omatome Seikyu Service (combined billing method)," will the phone book of NTT still get delivered?
The phone book of NTT will still be delivered for those who use "Omatome Seikyu Service (combined billing method)."
Is it okay if I receive the registration form for bank account deduction from the communications company?
The automatic deduction information with the mailing address information belongs to your communications company.The registration form should be sent to the communications compan...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
If I change "d account," would I not be able to use "Web Billing" anymore?
Even if you change "d account," you would be able to use "Web Billing" with the revised "d account."

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