FAQ English

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191～200件（全250件）

The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...
How can the issuing fee be waived when I make the payment?
If you want to waive the issuing fee, you need to make a procedure to stop issuing any paper statements. Customers who have the paper bill payment method have to change the meth...
Is the issuing fee charged when I pay at a docomo shop with a paper bill?
It will be charged to those who have the paper bill payment method when they pay at a docomo shop. If you want to waive the issuing fee, you need to make a procedure to change ...
I check my billing amount at "e-billing," "@ Billing," "My Billing." Can I still check them after "Omatome Seikyu Service (combined billing method)" starts?
After Omatome Seikyu Service starts, you can check the billing amount of each communications company at "e-billing"/"@Billing"/"My Billing." You can only check the billing brea...
When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
After "Omatome Seikyu Service (combined billing method)" starts, what is my payment method going to be?
The payment method of "Omatome Seikyu Service (combined billing method)" will be that of the main line. When you want to change the payment method, please contact and ask the c...
Which communications companies are capable of "Omatome Seikyu Service (combined billing method)"?
The communications companies that are capable of "Omatome Seikyu Service (combined billing method)" are NTT docomo, NTT EAST, NTT WEST, NTT Communications. However, only if we ...
Can I register the contract holder's name in hiragana when it's asking for kanji (Chinese characters) for "Omatome Seikyu Service (combined billing method)" or "Web Billing" on the online application screen?
You can input kanji (Chinese characters), hiragana, katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field...
Where is "your designated convenience store"?
Our designated convenience stores are as follows. Note) You can pay our bill within approximately 60 days after the due date. You can't pay if the amount of the bill is mo...
What is the "SKY Perfect JSAT facility usage registration charge/facility usage charge" in the billing breakdowns?
The "SKY Perfect JSAT facility usage registration charge/facility usage charge" is the usage charge for "FLET'S TV" provided by NTT EAST or WEST. It is different from charges fo...

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