FAQ English

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21～30件（全250件）

If my payment is overdue, do I have to pay the delayed interest later on?
You may be charged the delayed interest for late payment for the period from the next day of the due date to one day before the payment.The annual rate of delayed interest is ma...
What can I do when I can't find my address from the address list in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
If you can't find your address from the list, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hours: 9:...
I can see "NTT FINANCE collecting agency charge for xxx (month)" separately from the telephone charge in the credit card statement. What is this payment for?
This payment is for the charges of "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）" or "NTT tabal," which are our combined billing services with...
What kind of company is NTT FINANCE?
NTT Finance is a core finance company of NTT group. We provide the latest financial and settlement services centering on billing businesses of communication service charges and ...
I don't know the docomo Hikari internet number to apply for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Please input the 11-digit billing number starting from "COP""F""CTV" to charge your docomo Hikari service. You can check the number in the field of billing breakdowns on the me...
I am going to move. How do I change the billing address for my phone bill?
To change the billing address, please contact each communications company. For the details, please contact each communications company. Please check the websites of each commu...
I applied for credit card payment. When is it going to be activated?
It takes approximately one or two months to activate the credit card payment after your application. Until then, the current payment method will continue. You can check your tim...
Can I make a payment using "Pay-easy" service online?
If you use "Web Billing," you can pay by credit card or "Pay-easy" online. To make a payment by "Pay-easy payment" on "Web Billing," you will need an internet banking contract....
Can I pay the fees for NTT EAST, NTT WEST, and NTT Communications at a docomo shop?
If your bill is issued by NTT FINANCE and with a bar code, please bring it to a docomo shop. You will be able to pay the charges for each communications company. Also, if you u...
I'm using online billing service (@Billing, My Billing, OCN my page, My docomo) of each communications company. Can I still use these websites after applying for "Omatome Seikyu Service (combined billing method)"?
You can keep using the web services of each communications company even after applying for "Omatome Seikyu Service (combined billing method)." After "Omatome Seikyu Service (co...

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