FAQ English

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201～210件（全250件）

If I apply for "Omatome Seikyu Service (combined billing method)," will the phone book of NTT still get delivered?
The phone book of NTT will still be delivered for those who use "Omatome Seikyu Service (combined billing method)."
I want to know how to cancel the "Ikkatsu Soufu (bundling mail service)" when I apply for "Omatome Seikyu Service (combined billing method)."
When you want to cancel the "Ikkatsu Soufu Service (bundling mail service)" with application for "Omatome Seikyu Service (combined billing method)," we will make the procedure f...
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
The display shows "If you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company, please register the single billing ID which is in your billing "customer contact numbers field".
If you are already using the "Ikkatsu Seikyu Service (single billing service)" for each communications company, please register the "single billing service" main phone number wh...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
Where should I contact in order to ask about my call history and detailed charges?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
What does this "unrefundable amount for this month" mean in the billing statement section?
It indicates there is a refund due to double payments or other reasons. We put down the amount for refund on the statement.
Can I save the d points even though I pay by the "d card" of "Omatome Seikyu Service (combined billing method)"?
The d points will be given for "Omatome Seikyu Service (combined billing method)" that has docomo line as the main line. However, it is limited to the use of docomo lines und...

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