FAQ English

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211～220件（全250件）

I'm using bank account deduction as my payment method. What can I do when the deduction fails?
When bank account deduction fails on the due date, the second deduction is approximately 15 days after the due date. Please make a deposit into your account by the day before th...
I don't have a sub-line but I want to use Omatome Seikyu Service (combined billing method).
We are afraid that you can't apply for Omatome Seikyu Service (combined billing method) without a sub-line.
Please tell me the possible credit card brands I can use for "Web Billing."
Available credit card brands are as follows. - VISA - MasterCard - JCB - AMERICAN EXPRESS - DINERS
I'm using "Omatome Seikyu Service (combined billing method)." How can I get the issuing fee waived?
To get the issuing fee waived, you need to make procedures to stop issuing the paper statements with each communications company, which provides you with the main line of "Omato...
Can I put a space between my first name and last name in the contract holder's name field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Please input a double-byte space between your first name and last name.
If I change my "Web Billing" login ID/password, would I not be able to log in to "d account"?
Even if you change your "Web Billing" login ID/password, you can continue to use "Web Billing" with "d account" without any changes.
I check my billing amount at "e-billing," "@ Billing," "My Billing." Can I still check them after "Omatome Seikyu Service (combined billing method)" starts?
After Omatome Seikyu Service starts, you can check the billing amount of each communications company at "e-billing"/"@Billing"/"My Billing." You can only check the billing brea...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
From which email address is "Seikyu gaku Oshirase email (billing amount notification email)" of "Web Billing" sent?
It is "web_info@j" for "Seikyu gaku Oshirase email (billing amount notification email)." With the measures against spam emails, you may not be able to receive the "Seikyu gaku ...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...

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