FAQ English

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211～220件（全250件）

I don't want to have my fees deducted from my bank account this month.
Basically, we can't stop automatic deduction. But if you have some reasons to make such request, please contact us. *Click "here" for the contact desk. Depending on when you c...
What is "代表回線以外 (except the main line)" on the online application screen for "Omatome Seikyu Service (combined billing method)"?
The "代表回線以外 (except the main line)" is a phone (billing) number of sub-lines of "Omatome Seikyu Service (combined billing method)." NTT docomo lines can't be registered a...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
Can I register the billing address as my address on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is possible to apply with the billing address, but we may contact you to confirm the data you filled in.
From which email address is "Seikyu gaku Oshirase email (billing amount notification email)" of "Web Billing" sent?
It is "web_info@j" for "Seikyu gaku Oshirase email (billing amount notification email)." With the measures against spam emails, you may not be able to receive the "Seikyu gaku ...
I'm receiving a discount service called "Ikkatsu Seikyu Waribiki (discount with single billing service)" for 100 yen of discount of NTT EAST/WEST. Can I get the discount though I apply for "Omatome Seikyu Service (combined billing method)"?
The discount service called "Ikkatsu Seikyu Waribiki (discount with single billing service)" of NTT EAST/WEST remains available. Unless you cancel "Ikkatsu Seikyu (single billin...
Do you make any solicitation calls for "Omatome Seikyu Service (combined billing method)" through "NTT FINANCE agencies"?
We make calls for information about "Omatome Seikyu Service (combined billing method)." We provide "Omatome Seikyu Service," which combines each communications company into one...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive "Seikyu gaku Oshirase email (billing amount notification email)"?
Please log in to "Web Billing" and register "Seikyu gaku Oshirase email (billing amount notification email)" service.　Then the service will be available. In the case of "Omato...
If I apply for "Omatome Seikyu Service (combined billing method)," will the phone book of NTT still get delivered?
The phone book of NTT will still be delivered for those who use "Omatome Seikyu Service (combined billing method)."
I'm using "Ikkatsu Soufu (bundling mail)" service. Can I still use "Omatome Seikyu Service (combined billing method)"?
If you are in use of "Ikkatsu Soufu (bundling mail)" service, we will cancel the "Ikkatsu Soufu" service when you apply for "Omatome Seikyu Service (combined billing method)." W...

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