FAQ English

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211～220件（全250件）

I applied for bank account deduction. When is it going to be activated?
It takes approximately one to two months (In the case of NTT Communications, it takes approximately two to three months.) to activate the bank account deduction after your appli...
When my payment method is a bank account deduction and the deduction fails three times in a row, it will be changed to a paper bill payment. Is it going to be the same for "Omatome Seikyu Service (combined billing method)" as well?
"Omatome Seikyu Service (combined billing method)" will also be changed to a paper bill payment. However, if the deduction fails three times in a row (three months), it will be...
After "Omatome Seikyu Service (combined billing method)" starts, what is my payment method going to be?
The payment method of "Omatome Seikyu Service (combined billing method)" will be that of the main line. When you want to change the payment method, please contact and ask the c...
I can't find which required field is missing on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
You will see the required fields filled in pink (sakura) for "Omatome Seikyu Service (combined billing method)" and "Web Billing." Please check if you have input all fields fil...
Which Omatome Seikyu sub-line number can I input on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Please input the line number that you want to combine other than the main line. If the line is already under "Ikkatsu Seikyu Service (single billing service)" that each communic...
I want to know how much I have to pay for this month.
After starting "Web Billing," you can check the billing amount online at any time. You can check the billing breakdowns for the past four months and the billing amount for the ...
Is there anything I should be aware of when applying for "Web Billing"?
We can process the application made only by the contract holder. In the case of use of "Ikkatsu Seikyu (single billing)" or "Omatome Seikyu Service (combined billing method),...
Is it possible to use the same ID and password that was reissued before, after the login ID/password are reissued at "Web Billing"?
After logging in by the reissued ID/password, you can set your own ID/password. At that time, you can use your previous ID/password. When you change the ID/password regularly...
What is the 11-digit number indicated in the "Okyakusama Denwa Bango (customer telephone no.)" section starting with COP or F on the paper statements (notification of bank account deduction etc.) issued by NTT FINANCE?
It is the billing number for charges of "docomo Hikari" provided by NTT docomo.
Can I download the breakdown as data?
After starting "Web Billing," you can download the billing breakdowns for the past four months maximum including this month as DF or CSV formats (CSV data extension is "txt"). ...

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