FAQ English

並び替え：

211～220件（全250件）

Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...
When I apply for "Omatome Seikyu Service (combined billing method)" and "Web Billing" at the same time, can I check the usage amount on "Web Billing"?
We send the post card that has the initial login ID/password approximately one week to ten days after your application for "Web Billing." If you apply for "Omatome Seikyu Servi...
After I apply for "Omatome Seikyu Service (combined billing method)," do I still get bills and bank account deduction notification just like before?
Once you apply for "Omatome Seikyu Service (combined billing method), "how your billing conforms to the main line of "Omatome Seikyu Service." For example, if a payment method ...
The display shows 'Please register the main line or the ID of Ikkatsu Seikyu Service (single billing service) written in the "お客様電話番号等" field on your bills if you are already using the single billing service for each communications company.' on the online application screen for "Omatome Seikyu Service (combined billing method)."
You might have input lines other than the main line which are under "Ikkatsu Seikyu Service (single billing service)." If you are already using the "Ikkatsu Seikyu Service," ple...
Which Omatome Seikyu sub-line number can I input on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Please input the line number that you want to combine other than the main line. If the line is already under "Ikkatsu Seikyu Service (single billing service)" that each communic...
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
Can I input katakana, alphabets or numbers in the contract holder's field (kanji/Chinese characters) on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input kanji (Chinese characters), katakana, numbers, alphabets, and symbols in the field of "kanji," and katakana, numbers, alphabets, and symbols in the field of "katak...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...
Please send me the "billing breakdowns" or the "notification of bank account deduction" every month.
If you want to receive them by post, please contact each communications company. (For Omatome Seikyu Service (combined billing method) users, please contact the communications ...
Is the issuing fee charged when I pay at a docomo shop with a paper bill?
It will be charged to those who have the paper bill payment method when they pay at a docomo shop. If you want to waive the issuing fee, you need to make a procedure to change ...

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