FAQ English

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221～230件（全250件）

Are - (dashes) required in the phone number field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
Regarding phone number please input the number without - (dashes).
How can I combine the lines online when I have more than six of them on the application screen of "Omatome Seikyu Service (Combined Billing Method)"?
When you want to register more than six lines as sub-lines with "Omatome Seikyu Service (Combined Billing Method)," please download and send the form by following the guide belo...
Do I have to fill in the form for "Omatome Seikyu Service (combined billing method)" when I want to combine the bills charged to different members in my family?
Even if all the bills are your family's (relation within the third degree), an application for "Omatome Seikyu Service (combined billing method)" should be made by the form for ...
Can I still use Web Billing after the phone number has changed when I moved?
You can continue to check the phone number on "Web Billing" for 480 days after the phone number has changed due to moving. After 480 days passed, you will not be able to use "W...
Please send me the "billing breakdowns" or the "notification of bank account deduction" every month.
If you want to receive them by post, please contact each communications company. (For Omatome Seikyu Service (combined billing method) users, please contact the communications ...
I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
The payment only for this month was high so I want to check my call history and the detailed charges. What should I do?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
When can I start using "Omatome Seikyu Service (combined billing method)"?
After you turned in the application, it takes one or two months to make "Omatome Seikyu Service (combined billing method)" available. We will send a post card or an envelope, '...
I can't input the number starting from "N" in the field of the phone number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
The 10-digit number starting from "N" is the contract number for OCN service of NTT Communications. You can't apply for "Omatome Seikyu Service (combined billing method)" or "We...
After "Omatome Seikyu Service (combined billing method)" starts, what is my payment method going to be?
The payment method of "Omatome Seikyu Service (combined billing method)" will be that of the main line. When you want to change the payment method, please contact and ask the c...

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