FAQ English

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221～230件（全250件）

I'm going to move. How do I inform NTT finance?
You don't have to inform us. However, you need to make the procedure for each communications company. For the details, please contact each communications company. Please check...
Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...
I typed in the login ID and password of "Web Billing" correctly but error occurs. What can I do?
Please confirm the error message in red at the top of the login ID/password input screen on "Web Billing." The system recognizes the capital/lower-case you input for the login ...
Can I still get bills in braille with "Omatome Seikyu Service (combined billing method)"?
If the main line of "Omatome Seikyu Service (combined billing method)" is in use of bills in Braille, the bill of "Omatome Seikyu Service" will also be in braille.
Will there be a fee for application or usage of "Omatome Seikyu Service (combined billing method)"?
It is free of contract fee and monthly charge. However, paper bills may cost you the issuing fees.
Do I ever get a notification regarding second deduction?
We are afraid that we won't send any notice for the second deduction. We deduct charges 15 days after the due date (if the date falls on Saturdays, Sundays and public holidays,...
I want to know what the bill is saying because I don’t understand.
You can check the description of our bill on NTT FINANCE website. Click "here" for the images of "bill," "notification of bank account deduction," "billing breakdowns."
The payment only for this month was high so I want to check my call history and the detailed charges. What should I do?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
What can I do if I don't have a daytime contact number for "Omatome Seikyu Service (combined billing method)" or "Web Billing" online application screen?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.
Do I have to input my contact number on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
We may contact you to confirm the details of your application. Please input the phone number that you can answer.

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