FAQ English

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221～230件（全250件）

Where is the bill going to be sent after "Omatome Seikyu Service (combined billing method)" starts?
We will send a bill to the billing address of the registered line of "Omatome Seikyu Service (combined billing method)."
I don't know the contract holder's name to apply for "Omatome Seikyu Service (combined billing method)." What can I do?
The contract holder's name may be one of your relatives. To check the details of the contract, please contact each communications company that has your contract. For the contac...
Can I input the alphabets as they are on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
You can input the alphabets as they are.
What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
I want a statement about the "billing breakdowns." What should I do?
Once you register with "Web Billing," you will be able to print out the "billing breakdowns" for the past four months maximum on your own from the top screen after you logged in...
What does "Saiken-Jouto (transfer of receivables)" mean?
We charge customers for monthly fees transferred by each communications company (NTT docomo, NTT EAST, NTT WEST, NTT Communications) as our own receivables.
How can I combine the lines online when I have more than six of them on the application screen of "Omatome Seikyu Service (Combined Billing Method)"?
When you want to register more than six lines as sub-lines with "Omatome Seikyu Service (Combined Billing Method)," please download and send the form by following the guide belo...
From which email address is "Seikyu gaku Oshirase email (billing amount notification email)" of "Web Billing" sent?
It is "web_info@j" for "Seikyu gaku Oshirase email (billing amount notification email)." With the measures against spam emails, you may not be able to receive the "Seikyu gaku ...
What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...

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