FAQ English

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241～250件（全250件）

I can't input the prefecture, city, town name in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
Direct input is not available for the fields of prefecture, city, and town name. Please search them from the post code or the address list.
After "Omatome Seikyu Service (combined billing method)" starts, can I check the billing breakdowns on "Web Billing"?
You can check the total amount of charges, each charge of lines (per phone number) and breakdowns on "Web Billing." With the application for "Omatome Seikyu Service (combined b...
I can't find which required field is missing on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
You will see the required fields filled in pink (sakura) for "Omatome Seikyu Service (combined billing method)" and "Web Billing." Please check if you have input all fields fil...
What are "the communications companies" for?
There are four companies, NTT docomo, NTT EAST, NTT WEST and NTT Communications, which transfer the customers' receivables of monthly communications charges to us.
Can I apply a corporate line for "Omatome Seikyu Service (combined billing method)"?
You can apply a corporate line for "Omatome Seikyu Service (combined billing method)." The lines that you are going to apply for "Omatome Seikyu Service" should have the same co...
Do I need to make procedures for each line when changing the payment method for "Omatome Seikyu Service (combined billing method)"?
Procedures for each line is not necessary. Please change the payment method of the main line of "Omatome Seikyu Service (combined billing method)." However, if you cancel "Omat...
What should I do if I don't need the "notification of bank account deduction"?
We don't issue the "notification of bank account deduction" for the users of web services of each communications company (My docomo of NTT docomo, @Billing of NTT EAST, My Billi...
The payment only for this month was high so I want to check my call history and the detailed charges. What should I do?
As for an application / inquiry for your call history and detailed charges, please apply / make inquiries to the communications company. *Click "here" for the contact desks of ...
Where is the bill going to be sent after "Omatome Seikyu Service (combined billing method)" starts?
We will send a bill to the billing address of the registered line of "Omatome Seikyu Service (combined billing method)."
My bill is overdue, can I still pay it?
Where and how you can make a payment by past-due paper bill are as follows.- Payment at our designated convenience stores (within approximately 60 days after the due date, and f...

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