FAQ English

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31～40件（全250件）

When the main line for "Omatome Seikyu Service (combined billing method)" is credit card payment, could you send me the "notification of charges" at my request?
If your main line is NTT docomo, we will issue a "notification of charges" with 110 yen issuing fee (per month/after tax) at your request. Please make the request by the followi...
How can I change the billing origin back to my former communications company?
To change the company in charge of payment from NTT FINANCE to the communications company, please contact each communications company. Combining bills of mobiles and landline ...
I'm going to move. What is the procedure for my phone service?
You need to make the procedure with each communications company. For the details, please contact each communications company. Please check the websites of each communications c...
The ID/password of "Web Billing" input is complicated and difficult. Couldn't you make it easier?
We issue the initial ID/password for the customers at first and then the user changes the ID/password of his/her own choice after login, which is a general way. The initial ID/p...
I'm using online billing service (@Billing, My Billing, OCN my page, My docomo) of each communications company. Can I still use these websites after applying for "Omatome Seikyu Service (combined billing method)"?
You can keep using the web services of each communications company even after applying for "Omatome Seikyu Service (combined billing method)." After "Omatome Seikyu Service (co...
Right now, my registered credit cards are different for each of the NTT Group companies. When I start using "Omatome Seikyu Service (combined billing method)," how is my payment method going to change?
Credit card of the main line of "Omatome Seikyu Service (combined billing method)" will be used since the payment method of the main line is applied after submitting an applicat...
While using "Denwa Bango Hokan" (Service to have NTT docomo keep your phone number for up to three years and reactivating it again after you come back to Japan.), can I apply for "Omatome Seikyu Service (combined billing method)"?
If the bill is issued by us, you can apply for "Omatome Seikyu Service (combined billing method)."
What kind of company is NTT FINANCE?
NTT Finance is a core finance company of NTT group. We provide the latest financial and settlement services centering on billing businesses of communication service charges and ...
If my payment is overdue, do I have to pay the delayed interest later on?
You may be charged the delayed interest for late payment for the period from the next day of the due date to one day before the payment.The annual rate of delayed interest is ma...
When I didn’t make a payment for "Omatome Seikyu Service (combined billing method)" by its due date, will my phone (line) be suspended?
All lines under "Omatome Seikyu Service (combined billing method)" will be suspended from each communications company.

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