FAQ English

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41～50件（全250件）

I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT Communications. (I want to stop the paper statement)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT Communications, which provides you with the main line of "Omatom...
I can see "NTT FINANCE collecting agency charge for xxx (month)" separately from the telephone charge in the credit card statement. What is this payment for?
This payment is for the charges of "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）" or "NTT tabal," which are our combined billing services with...
When I cancel the main line of "Omatome Seikyu Service (combined billing method)," what is going to happen to "Omatome Seikyu Service"?
When you cancel the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will automatically be cancelled and the payments of the sub-lines o...
I got a notice saying that the second deduction failed. When is my internet going to be suspended?
Please check our notice we send for suspension date. When you couldn’t pay by the second time deduction, where and how you can make a payment by the bill we issued are as follo...
I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
Can I combine several docomo lines (ex: mobile phones and docomo Hikari internet) using "Omatome Seikyu Service (combined billing method)"?
To combine several NTT docomo lines, please apply for "Ikkatsu Seikyu Service (single billing service)." If you have a line other than NTT docomo (lines of NTT EAST, NTT WEST, ...
What happens to "Web Billing" if I partially cancel the multiple lines registered at "Web Billing"?
As for the line you cancelled from "Web Billing", you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
Is the issuing fee charged when I pay at a docomo shop with a paper bill?
It will be charged to those who have the paper bill payment method when they pay at a docomo shop. If you want to waive the issuing fee, you need to make a procedure to change ...
The display shows "You can't register as you are already using Ikkatsu Soufu service (bundling mail service) of each communications service company." on the online application screen for "Omatome Seikyu Service (combined billing method)."
You cannot make contracts for both "Ikkatsu Soufu Service (bundling mail service)" and "Omatome Seikyu Service (combined billing method)" at the same time. If you want to use "...
Can you reissue the "receipt" to submit to the tax office for tax return purpose?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months on your own from the top screen after you logged in. * In t...

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