FAQ English

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51～60件（全250件）

After "Omatome Seikyu Service (combined billing method)" starts, can I check my call history and detailed charges of my phone calls on "Web Billing"?
You can't check your call history and detailed charges of phone calls on "Web Billing." Please check them on web services provided by each communications company as before.
I use a bank account deduction as my payment method. Can I use my credit card or "Pay-easy" service on "Web Billing"?
"Web Billing" is limited to a paper bill payment For customers with a bank account deduction, we issue the paper bill when we cannot deduct the amount even for the second deduc...
Should I attach the revenue stamp to the downloaded and printed out "Web Billing" "payment certificate"?
A revenue stamp is required for letters and documents issued by us directly. So the documents that customers downloaded and printed out from "Web Billing" do not have to have a ...
When I cancel the main line of "Omatome Seikyu Service (combined billing method)," what is going to happen to "Omatome Seikyu Service"?
When you cancel the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will automatically be cancelled and the payments of the sub-lines o...
After I started using "Omatome Seikyu Service (combined billing method)" for my docomo mobile phone, the bills started to arrive at my house late. Why?
We need time to combine the usage fee of each communications company when issuing the bills. Therefore it takes approximately another three days to issue the bills prior to usin...
I can see "NTT FINANCE collecting agency charge for xxx (month)" separately from the telephone charge in the credit card statement. What is this payment for?
This payment is for the charges of "Denwa Ryoukin Gassan Service (combined billing services with the phone usages）" or "NTT tabal," which are our combined billing services with...
When I'm using "Omatome Seikyu Service (combined billing method)" for the NTT docomo line, is it possible to make a line from another company as a main line?
If a NTT docomo line is one of the lines which you want to combine by "Omatome Seikyu Service (combined billing method)," the NTT docomo line should always be the main line. If...
How can I change the billing origin back to my former communications company?
To change the company in charge of payment from NTT FINANCE to the communications company, please contact each communications company. Combining bills of mobiles and landline ...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
What are the differences between "e-billing" service of NTT docomo, "@Billing" service of NTT EAST, "My Billing" service of NTT WEST, "OCN my page" service of NTT Communications and "Web Billing" service?
You can check the charge amount and breakdowns of each communications company on web services provided by the companies. For the charge amount and breakdowns charged by NTT FIN...

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