FAQ English

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51～60件（全250件）

Can I register the billing address as my address on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is possible to apply with the billing address, but we may contact you to confirm the data you filled in.
Can I make a payment using "Pay-easy" service online?
If you use "Web Billing," you can pay by credit card or "Pay-easy" online. To make a payment by "Pay-easy payment" on "Web Billing," you will need an internet banking contract....
Is there a way to easily check my call history and detailed charges?
You can check your call history and detailed charges on web services of each communications company. - NTT EAST "@Billing" - NTT WEST "My Billing" - NTT docomo "e-billing" -...
I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
What does it mean by "combining the bills"?
"Omatome Seikyu Service (combined billing method)" is our combined billing service. We combine charges of the communications companies (NTT docomo, NTT EAST, NTT WEST, NTT Commu...
How many lines at maximum can I apply for "Web Billing"?
The limit for the number of lines to register with "Web Billing" is up to 200 lines. With just one login, you can check the charges and breakdowns per line. If you are in use ...
When I cancel the sub-line in "Omatome Seikyu Service (combined billing method)," is "Omatome Seikyu Service" going to be cancelled?
When you cancel only the sub-line of "Omatome Seikyu Service (combined billing method)," the sub-line will be separated from "Omatome Seikyu Service." But "Omatome Seikyu Servic...
When I didn’t make a payment for "Omatome Seikyu Service (combined billing method)" by its due date, will my phone (line) be suspended?
All lines under "Omatome Seikyu Service (combined billing method)" will be suspended from each communications company.
When I cancel the main line of "Omatome Seikyu Service (combined billing method)," what is going to happen to "Omatome Seikyu Service"?
When you cancel the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will automatically be cancelled and the payments of the sub-lines o...
Right now, my registered credit cards are different for each of the NTT Group companies. When I start using "Omatome Seikyu Service (combined billing method)," how is my payment method going to change?
Credit card of the main line of "Omatome Seikyu Service (combined billing method)" will be used since the payment method of the main line is applied after submitting an applicat...

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