FAQ English

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61～70件（全250件）

I don't know my contract address to fill in on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing."
In some cases, the registered address is not updated due to moving or other reasons. For the details, please contact each communications company that has your contract. For the...
How can I change the billing origin back to my former communications company?
To change the company in charge of payment from NTT FINANCE to the communications company, please contact each communications company. Combining bills of mobiles and landline ...
I want to check my payment status (bank account deduction status) for my charges. What can I do?
If you use "Web Billing," you can check your payment status at any time online. *Click "here" for the details and application for "Web Billing." *Click "here" for inquiries ...
I use a bank account deduction as my payment method. Can I use my credit card or "Pay-easy" service on "Web Billing"?
"Web Billing" is limited to a paper bill payment For customers with a bank account deduction, we issue the paper bill when we cannot deduct the amount even for the second deduc...
Can I register the billing address as my address on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
It is possible to apply with the billing address, but we may contact you to confirm the data you filled in.
I want to combine my payments from NTT FINANCE. How can I apply for the service?
The main line contract holder can apply for it in the following way. [Application online] Click "here" for the details and applications of "Omatome Seikyu Service (combined bi...
How many lines at maximum can I apply for "Web Billing"?
The limit for the number of lines to register with "Web Billing" is up to 200 lines. With just one login, you can check the charges and breakdowns per line. If you are in use ...
What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...
When I apply for "Web Billing," can I still get "paper bills" and "notification of bank account deduction"?
For customers who have been receiving "paper bills," "notification of bank account deduction" and other paper statements, we will still send "paper bills," "notification of bank...
When I'm using "Omatome Seikyu Service (combined billing method)" for the NTT docomo line, is it possible to make a line from another company as a main line?
If a NTT docomo line is one of the lines which you want to combine by "Omatome Seikyu Service (combined billing method)," the NTT docomo line should always be the main line. If...

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