FAQ English

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81～90件（全250件）

What is a "Billing Service"?
It is generally a service for charge of fees but it is a generic term for charges and payments of communication services. For example, "Omatome Seikyu Service (combined billing...
Do we start receiving "automatic transfer statement" for every month by postal mail after cancellation of "Web Billing"?
Even after cancellation of "Web Billing," the notification method for the charge is the same. You don't start receiving any paper statements. If you want to receive any paper ...
After I started using "Omatome Seikyu Service (combined billing method)" for my docomo mobile phone, the bills started to arrive at my house late. Why?
We need time to combine the usage fee of each communications company when issuing the bills. Therefore it takes approximately another three days to issue the bills prior to usin...
If the contract holder's name of the line registered with "Omatome Seikyu Service (combined billing method)" was changed on the side of the communications company, what is going to happen to the "Omatome Seikyu Service"?
When you change the contract holder of the main line of "Omatome Seikyu Service (combined billing method)," "Omatome Seikyu Service" will be cancelled automatically. Please appl...
The display shows "Your "Omatome Seikyu Service (combined billing method)" application has already been completed." on the online application screen for "Omatome Seikyu Service."
If you have been using "Omatome Seikyu Service (combined billing method)," you can't apply for it twice. For the current status, please contact Omatome Seikyu Service Center. C...
On the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing," the contract holder's name doesn't show up due to old-style kanji (Chinese characters).
Please input it by displayable kanji (Chinese characters).
Please tell me the possible credit card brands I can use for "Web Billing."
Available credit card brands are as follows. - VISA - MasterCard - JCB - AMERICAN EXPRESS - DINERS
I want to know how to input the sub-line number on the online application for "Omatome Seikyu Service (combined billing method)."
After inputting in the field "おまとめ請求代表回線 (the main line of "Omatome Seikyu Service (combined billing method)," please select the communications company from the pull-d...
I want to have the monthly billing issuing fee waived for "Omatome Seikyu Service (combined billing method)" which main line is with NTT EAST (or NTT WEST). (I want to stop the paper statement.)
To get the issuing fee waived, you need to make procedures to stop issuing the monthly paper statements with NTT EAST (or NTT WEST), which provides you with the main line of "Om...
Until when can I check "Web Billing" after I change the registered mobile phone carrier company at "Web Billing"?
For 480 days after the change, you can use "Web Billing."

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