FAQ English

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91～100件（全250件）

What is the 10-digit number starting from "00" or "01" printed on paper bills (notification of bank account deduction, etc.) as "Okyakusama Denwa Bango tou (or customer billing number)"?
The numbers starting from "00" or "01" are your own 10-digit billing number for the charge for FLET'S services of NTT EAST / NTT WEST, or Hikari Denwa (Hikari phones) or your ow...
In which order are the name of the companies going to get listed in the breakdowns of the bill of "Omatome Seikyu Service (combined billing method)"?
The listed order of the companies of the billing breakdowns is as follows. If the main line is NTT docomo. 1) NTT docomo 2) NTT EAST 3) NTT WEST 4) NTT Communications If the ...
I want to know how to input the sub-line number on the online application for "Omatome Seikyu Service (combined billing method)."
After inputting in the field "おまとめ請求代表回線 (the main line of "Omatome Seikyu Service (combined billing method)," please select the communications company from the pull-d...
Is the paper bill issuing fee charged even after I apply for "Omatome Seikyu Service (combined billing method)"?
The issuing fee of the paper bills depends on the regulations that have been set by the communications company of the main line of "Omatome Seikyu Service (combined billing meth...
Until when can we confirm online after cancelling "Web Billing"?
As for the line you cancelled from "Web Billing," you will not be able to use "Web Billing" right after the completion of cancellation procedures. If you registered multiple li...
The ID/password of "Web Billing" input is complicated and difficult. Couldn't you make it easier?
We issue the initial ID/password for the customers at first and then the user changes the ID/password of his/her own choice after login, which is a general way. The initial ID/p...
Can I choose the main line for "Omatome Seikyu Service (combined billing method)"?Is it possible to apply a line from a company other than NTT docomo as a main line?
If a NTT docomo line is one of the lines which you want to combine by "Omatome Seikyu Service (combined billing method)," the NTT docomo line should always be the main line. If...
I want to know how to cancel the "Ikkatsu Soufu (bundling mail service)" when I apply for "Omatome Seikyu Service (combined billing method)."
When you want to cancel the "Ikkatsu Soufu Service (bundling mail service)" with application for "Omatome Seikyu Service (combined billing method)," we will make the procedure f...
The display shows "If you are already using the Ikkatsu Seikyu Service (single billing service) for each communications company, please register the single billing ID which is in your billing "customer contact numbers field".
If you are already using the "Ikkatsu Seikyu Service (single billing service)" for each communications company, please register the "single billing service" main phone number wh...
On what basis should I select the classification of contracts as either individual or corporate on the online application screen for "Omatome Seikyu Service (combined billing method)"?
If the contract holder of the main line is a corporate, please select "corporate" in the classification of contracts.

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