FAQ English

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91～100件（全250件）

Can I pay by "Pay-easy" even if I use "Omatome Seikyu Service (combined billing method)"?
"Pay-easy" payment is available for those who use "Omatome Seikyu Service (combined billing method)."
I want to know how to input the sub-line number on the online application for "Omatome Seikyu Service (combined billing method)."
After inputting in the field "おまとめ請求代表回線 (the main line of "Omatome Seikyu Service (combined billing method)," please select the communications company from the pull-d...
Do I have to input my email address on the online application screen for "Omatome Seikyu Service (combined billing method)"?
Email address is not a requirement. It is not necessary to input your email address. When we need to confirm some items on your application, we may call you. However, if you in...
On the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing," the contract holder's name doesn't show up due to old-style kanji (Chinese characters).
Please input it by displayable kanji (Chinese characters).
I received the bill for my old number. What is this?
The bill for phone charges is issued approximately one to one and a half months after the usage period. When the phone number is changed due to moving or other reasons, or whe...
I want to make a payment for my phone through a telephone card. What should I do?
If you apply for it at NTT EAST / NTT WEST, you can apply the unused telephone card to the dial-phone charges from next month on. For the details, please contact NTT EAST / NTT...
I want a "payment certificate." What can I do?
Once you register with "Web Billing," you will be able to print out the "payment certificate" for the past 15 months maximum on your own from the top screen after you logged in....
I typed in the login ID and password of "Web Billing" incorrectly and it is locked. What can I do?
1) For customers who have registered their email address to reissue a password and "secret questions and answers."Please make a procedure from "reissuing the login a password" i...
After "Omatome Seikyu Service (combined billing method)" starts, can I still receive the "call history statement and detailed charges" of my phone calls?
If each communications company has been sending the statement of call history and detailed charges with their bills to you, we will enclose the statement of call history and det...
Can I use "Omatome Seikyu Service (combined billing method)" for the fee charged from NTT Communications once every two months, such as OCN services fee?
If the bill is issued by us, you will be able to apply for "Omatome Seikyu Service (combined billing method)." If we charge you only for OCN services, we may charge you once ev...

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