What can I do when I can't find my address from the post code in the...

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件名	What can I do when I can't find my address from the post code in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?
回答	If you can't find your address from the post code, you can't apply for it online. Please call or fill in the form. [Application by phone] Toll-free 0800-333-1000 (working hours: 9:00 am to 5:00 pm Mondays to Fridays (closed on public holidays and during the year-end and New Year holidays (12/29-1/3)) * Some IP phones may not be able to call the number. If that is the case, please call from a general landline, Hikari phone or mobile phone. [Application by form] Click "here" to request to mail the application form for "Omatome Seikyu Service."
カテゴリ	よくあるご質問 > FAQ for foreigners > FAQ English
関連FAQ	What are these "katagaki (additional information to identify an address),　tatemonomei (building name), heya bango nashi (no room number)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"? What is the "banchi gou nashi (no land number and land number extension)" in the address field on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"? What can I do when I can't find my address from the address list in the searching system on the online application screen for "Omatome Seikyu Service (combined billing method)" or "Web Billing"?